Best Practices

Report: Better _______: Strategies for User-Informed Legal Design (Michigan Advocacy Program and Graphic Advocacy Project 2021)

In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community.

Report: Providing Legal Services Remotely: A Guide to Available Technologies and Best Practices (DLA Piper, Legal Empowerment Network, New Perimeter, and Open Society Justice Initiative 2021)

The COVID-19 pandemic has forced us all to confront the reality that providing legal services remotely is not only necessary to meet the needs of clients, but it is also in the best interest of public health and reducing the risk of infection.

Report: Digital Justice: HMCTS Data Strategy and Delivering Access to Justice Report and Recommendations (Byrom 2019)

This report was based on research conducted by Dr. Byrom during a three-month secondment to HM Courts and Tribunals Service (HMCTS) in early 2019, at the invitation of HMCTS chief executive Susan Acland-Hood.

Article: Achieving Meaningful Partnerships with Nonprofit Organizations: A View from the Field (Mendel 2013)

This article addresses a topic of vital importance to the nonprofit sector: the dominant preference of institutional funders for visible partnerships and the reality that most of these are shallow relationships entered into by their participants t

Report: Designing for Housing Stability: Best Practices for Court-Based and Court-Adjacent Eviction Prevention and/or Diversion Programs (Harvard Negotiation & Mediation Clinical Program and American Bar Association 2021)

Designing for Housing Stability: Best Practices for Court-Based and Court-Adjacent Eviction Prevention and/or Diversion Programs (Joint Report of the Harvard Negotiation & Mediation Clinical Program and American Bar Association 2021)

Resource: Guiding Principles for Post-Pandemic Court Technology (CCJ/COSCA 2020)

The Conference of Chief Justices (CCJ) and Conference of State Court Administrators (COSCA) published these Guiding Principles for Post-Pandemic Court Technology on July 16, 2020 with the goal to better guide state courts as they moved services to

Evaluation: The Utah Online Dispute Resolution Platform: A Usability Evaluation and Report (i4J Program 2020)

The Utah Online Dispute Resolution Platform: A Usability Evaluation and Report was published by the Innovati

Guide: Family Court ADR Program Best Practices (Maryland Courts 2004)

This document was developed by Maryland Circuit Court Family Division and Family Services Program family support services coordi

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

The California Self-Help Centers’ Self-Assessment Tool for Quality Programs was developed as a strategic and tactical planning template to promote quality Self-Help Center Programs across California.

News: Interactive story map shows hurricane impacts and Florida’s vulnerable populations (Florida 2017)

The Self-Represented Litigation Network (SRLN) helped The Florida Bar Foundation create a new data resource that reveals the impact of Hurricane Irma on Florida and the vulnerable populations who could potentially need civil legal aid in the recov