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Presentation: Know Your Users- The Importance of User Experience in Court Planning and Operations (Court Technology Conference 2017)
The Illinois Supreme Court and SRLN created a mapping application to assess the court user's experience in Illinois. “User experience and thinking about our users helps increase efficiencies, helps us know what we don't know, and helps us better ...
Article: Liberty, Justice, and Legal Automata (Lauritsen 2013)
This article, by Mark Lauritsen @marclauritsen, expands on the analysis begun by the author in a computer science journal piece called Are We Free To Code The Law? The focus there was whether interactive online services for legal self-helpers can be prohi ...