Presentation by Ericka Rickard, Access to Justice Cordinator for the Massachusetts Trial Courts, on implemenation of Massachusetts' Language Access Plan. Massachusetts Language Access and Court Service Centers in Massachusetts Trial Courts (Massachus ...

This is a joint project of the Nebraska Supreme Court Committee on Self-Represented Litigants and Nebraska Legal Aid that surveys judges and clerks about self-representation. Strategic Planning Reports Surveys Nebraska United States Self Represented Litig ...

In April 2015, LSC released an updated version of its Baseline Technologies that Should Be in Place in a Legal Aid Office (aka "the Baselines"). best practices Technology United States LSCTechBaselines-2015.pdf Legal Services Corporation 2015 ...

Comprehensive web based resource for comprehensive resources, including toolkits, evaluations and national directory, of legal hotlines at  http://www.legalhotlines.org/. Resources are not limited to elder law hotlines. Best Practices for Self-Help Center ...

Justice Corps is a program that works in affiliation with Americorps and has been of tremendous benefit to numerous courts, most especially in California. The California JusticeCorps program assists California courts in meeting the needs of self-represent ...

This is an example of a survey for online legal services users from Washington LawHelp in Washington State. The Washington LawHelp website provides a link to this survey on every webpage of their site-- the accessibility of the survey link increases user  ...

With funding from State Justice Institute, Thomas Clarke of the National Center for State Courts assembled two advisory committees – one to develop the business requirements for a litigant portal, and another to examine the technical requirements necessar ...

Without proper language assistance, Limited English Proficient (LEP) court users are excluded from meaningful participation in the courts. Federal laws particularly applicable to language access include Title VI of the Civil Rights Act of 1964, and the Ti ...

Self-help resources in appellate courts, both at the state and federal level, are becoming increasingly common. While we do not have any numbers regarding the frequency of self represented litigant (SRL) appeals, we do know that there is a demand for appe ...

A communications strategy, which is central to any project's success, not only charts communications with internal and external customers, but also serves as an important driver for the metrics collected to measure success. Voices for Civil Justice h ...