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NACM 2016 Presentation: An Introduction to Using Methods from User Experience Design

Presentation from Mathias Burton at NACM 2016:  An Introduction to Using Methods from User Experience Design:  Slides   User Experience (UX) 2016 ...

Study: Self-Represented Litigants in Family Law Cases In Jackson County, Missouri (Cook 2007)

This study is unique because it included the self-represented in its survey. From the Abstract: This report is based on surveys that examined the attitudes and perceptions of judges, the family law bar, family court staff, and self-represented litigants r ...

Conference: 2016 NACM Annual Conference (Pittsburgh 2016)

Conference: 2016 NACM Annual Conference (Pittsburgh 2016)

The 2016 National Association for Court Management (NACM) Midyear Conference took place July 10- 14, 2016, in Pittsburgh, PA.    SRLN participated in two sessions titled: The Role of Court Administrators and Clerks in Developing Effective Partnerships to ...

Report: Access to Justice Metrics Informed by the Voices of Marginalized Community Members: Themes, Definitions and Recommendations Arising from Community Consultations (Canadian Bar Association 2013)

Report: Access to Justice Metrics Informed by the Voices of Marginalized Community Members: Themes, Definitions and Recommendations Arising from Community Consultations (Canadian Bar Association 2013)

The Canadian Bar Association’s Access to Justice Committee’s Building Block #1 Access to Justice Metrics sought to develop a practical definition of access to justice and to identify tangible indicators and goals to measure progress. The Committee resolve ...

Report: Civil Non-Family Cases Filed in the Supreme Court of BC Research, Results and Lessons Learned (Canadian Forum on Civil Justice 2015)

Report: Civil Non-Family Cases Filed in the Supreme Court of BC Research, Results and Lessons Learned (Canadian Forum on Civil Justice 2015)

The is the Final Report of the Canadian Forum on Civil Justice 's (CFCJ's) Attrition Study entitled Civil Non-Family Cases Filed in the Supreme Court of BC Research, Results and Lessons Learned. This study, which is a part of the CFCJ's lar ...

Weblinks: Elkins Family Law Task Force & Implementation Task Force (Judicial Branch of California 2010, 2013)

Weblinks: Elkins Family Law Task Force & Implementation Task Force (Judicial Branch of California 2010, 2013)

In  Elkins v. Superior Court   (2007) 41 Cal.4th 1337,  the California court recommended that the Judicial Council of California establish a task force to “study and propose measures to assist trial courts in achieving efficiency and fairness in marital d ...

Tool: Trial Court Research and Improvement Consortium (TCRIC): Self-Help Program Assessment Tool (John Greacen 2005)

Tool: Trial Court Research and Improvement Consortium (TCRIC): Self-Help Program Assessment Tool (John Greacen 2005)

Program Assessment This program assessment tool (“tool”) is designed to produce a “snap–shot” assessment of a court’s services to self-represented litigants, including but not limited to a specific program designed to provide information to them (“program ...

Report: Testing Triage: Navigating FloridaLawHelp.org (Rae 2019)

Report: Testing Triage: Navigating FloridaLawHelp.org (Rae 2019)

In 2019, the Florida Justice Technology Center, conducted user tests of the new FloridaLawHelp.org/triage staging website. The user testing participants were provided with a hypothetical legal problem and asked to navigate the site to get the help they wa ...

Report: Reaching Floridians with Legal Information: Feedback from Focus Groups and User Testing (Rae & Quinn 2018)

Report: Reaching Floridians with Legal Information: Feedback from Focus Groups and User Testing (Rae & Quinn 2018)

In May 2018, the Florida Justice Technology Center’s FloridaLawHelp.org gathered feedback and input from community members, social services organizations and legal services providers. Through a series of focus group discussions as well as individual user ...

News: Forms in Your Pocket: Mobile Solutions Are Nearly Ready to Scale (Pew Research Center 2016)

News: Forms in Your Pocket: Mobile Solutions Are Nearly Ready to Scale (Pew Research Center 2016)

According to the Pew Research Center's Internet and Technology Mobile Fact Sheet (pewresearch.org), sixty-four percent of American adults own a smart phone (www.pewinternet.org/fact-sheets/mobile-technology-fact-sheet/), and legal aid organizations i ...