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Results 1 - 10 of 16 for Tools for Evaluating Self-Help Programs and Services

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Tool: Tour Guide to Assess Courthouse for SRLs (SRLN 2008)

Tool: Tour Guide to Assess Courthouse for SRLs (SRLN 2008)

This Tour Guide is provided to allow either court employees or outside observers to look at a courthouse and court processes from the point of view of a self-represented litigant. The Tour Guide can be used by judges or court staff, by volunteers, or by o ...

Report: Measuring Online Legal Resources:  A Framework Inspired  by the Drake Equation (Florida Justice Technology Center 2018)

Report: Measuring Online Legal Resources: A Framework Inspired by the Drake Equation (Florida Justice Technology Center 2018)

This report and companion webinar offer a framework to measure access to justice, and whether specific interventions have made an impact. For more information and resources about the Drake Equation for Access to Justice Work, please visit the Florida Just ...

SRLN Brief: Communications Resources (SRLN 2015)

SRLN Brief: Communications Resources (SRLN 2015)

A communications strategy, which is central to any project's success, not only charts communications with internal and external customers, but also serves as an important driver for the metrics collected to measure success. Voices for Civil Justice h ...

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

The California Self-Help Centers’ Self-Assessment Tool for Quality Programs was developed as a strategic and tactical planning template to promote quality Self-Help Center Programs across California. The tool is designed to connect a wide range of initiat ...

Webinar: Evaluating Programs to Assist Self Represented Litigants (SRLN 2005)

Webinar: Evaluating Programs to Assist Self Represented Litigants (SRLN 2005)

This SRLN Webinar from June 21, 2005, presents findings from evaluations of self-help programs for self-represented litigants. The webinar was presented by John Greacen, Greacen Associates and Deana Piazza, Center for Families and Children and the Courts. ...

News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)

News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)

What are we learning about self-represented litigants who e-file? Who are they? Where are they? What cases do they file? How do the tools work for them? Using identical survey instruments, the Superior Court in Orange County and the Texas Office of Court ...

Tool: Model for a Comprehensive Self Assessment of Court Programs to Assist Self-Represented Litigants (SRLN 2008)

Tool: Model for a Comprehensive Self Assessment of Court Programs to Assist Self-Represented Litigants (SRLN 2008)

These materials are a comprehensive packet of surveys and tools designed to help courts assess how well they deal with the self-represented and to make improvements in their practices. Tools for Evaluating Self-Help Programs and Services United States A M ...

Tool: Self-Diagnostic Protocols & Solutions for Affordable Access to Justice Innovations (SRLN 2010)

Tool: Self-Diagnostic Protocols & Solutions for Affordable Access to Justice Innovations (SRLN 2010)

Drawing upon a wide range of  Best Practices (srln.org), approaches, tools and materials developed by the SRLN, this resource is designed to help courts identify and implement potential improvements in access and efficiency in as cost effective a manner a ...

Tool: Tools for Evaluation of Court-Based Self-Help Centers (California CFCC 2015)

Tool: Tools for Evaluation of Court-Based Self-Help Centers (California CFCC 2015)

The Equal Access Unit of the California Judicial Branch Center for Families, Children & the Courts, provides materials for courts, court-based self-help programs, and other nonprofit providers of legal self-help services. The Unit provides the followi ...

Tool: Trial Court Research and Improvement Consortium (TCRIC): Self-Help Program Assessment Tool (John Greacen 2005)

Tool: Trial Court Research and Improvement Consortium (TCRIC): Self-Help Program Assessment Tool (John Greacen 2005)

Program Assessment This program assessment tool (“tool”) is designed to produce a “snap–shot” assessment of a court’s services to self-represented litigants, including but not limited to a specific program designed to provide information to them (“program ...