Presentation and paper delivered about the pilot LiveHelp projects during the 2007 Court Technology Conference (CTC10) by Kate Bladow, Liz Keith, Eve Ricaurte, and Richard Zorza. Please see the Project Evaluation for more information. Technology Conferenc ...

This report evaluates LiveHelp, an experimental tool added to the LawHelp network of access to justice websites that helps those not fully familiar with legal information on the web find that information. The full report can be downloaded below. Reports T ...

This report describes the history of legal aid technology innovation and recommends various objectives for the legal services community to continue to improve its use of technology to provide equal justice for all. technology Reports Technology United Sta ...

In April 2015, LSC released an updated version of its Baseline Technologies that Should Be in Place in a Legal Aid Office (aka "the Baselines"). best practices Technology United States LSCTechBaselines-2015.pdf Legal Services Corporation 2015 ...

Comprehensive web based resource for comprehensive resources, including toolkits, evaluations and national directory, of legal hotlines at  http://www.legalhotlines.org/. Resources are not limited to elder law hotlines. Best Practices for Self-Help Center ...

With funding from State Justice Institute, Thomas Clarke of the National Center for State Courts assembled two advisory committees – one to develop the business requirements for a litigant portal, and another to examine the technical requirements necessar ...

Briefing presented to the LSC Board in January 2011. Presenters: Scott Bravi, Chief Information Officer, Arnold and Porter Bonnie Hough, Managing Attorney, California Administrative Office of the Courts Mark O'Brien, Executive Director, Pro Bono Net ...

Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines develope ...

  Richard Schauffler, Director of Research Services at the National Center for State Courts and Co-Organizer of the Access to Justice track at the  Court Technology Conference 2015  with SRLN's Katherine Alteneder, offered us a host of great reflecti ...

In the webinar Technology Tools to Enhance Legal Services for Limited English Proficiency, four panelists (Kathy Daniels, IT Administrator Statewide Legal Services in Connecticut, Rochelle Klempner, Chief Counsel NYS Access to Justice Program, Mike Monaha ...