In 2019, the Florida Justice Technology Center, conducted user tests of the new FloridaLawHelp.org/triage staging website. The user testing participants were provided with a hypothetical legal problem and asked to navigate the site to get the help they wa ...

This report was published as part of IAALS's Court Compass project and provides a guide to leveraging design sprints to engage court users. The following is an excerpt from the report: "IAALS, the Institute for the Advancement of the American Le ...

In the article, Limited Scope. (Almost) Boundless Opportunity, Jessica Bednarz and Samira Nazem offer perspectives that highlight the advantages of utilizing limited scope or unbundled legal service options to address legal needs and expand access to just ...

In our November webinar, we heard from two navigator program leaders, Rob Wall of Ohio and Lisa Porter of Arizona, who described features and operations of their respective programs. Watch the recording of the SRLN Naviagor November 2019 webinar via this ...

In our October webinar, Mary McClymont gave an overview of 23 non-lawyer navigator programs in state courts across the country as described in this report:  https://www.srln.org/node/1403/reportnonlawyer-navigators-state-courts-emerging-consensus-mcclymon ...