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Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)
After unifying its statewide self-help support services into a single call line and support center, the Maryland court system’s new Maryland Self-Help Center expects to at least double the number of litigants it has previously helped while also expanding ...
Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)
In Pittsburgh, reengineering was the key to serving Self-Represented Litigants (SRLs), resulting in the opening of the court’s Family Division Self-Help Center (SHC), which doubled the number of customers served while offering a more sophisticated set o ...
SRLN Brief: Canadian Access to Justice Research (SRLN 2016)
Access to justice issues have frequented academic, legal, political and mainstream debates for many years in Canada where the percentage of self-represented litigants in civil cases is also significant. Some key pieces of Canadian research to explore incl ...
Pakistan’s New Legal Incubator Expands ATJ and Promotes Legal Entrepreneurship (News 2016)
Law school incubators continue to lead the way in teaching young lawyers to build a legal career around principles of access to justice, client centered business practices and encouraging legal entrepreneurship that views the lawyer as part of a larger ec ...
News: LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (Center for Elder Rights Advocacy 2016)
The Center for Elder Rights Advocacy (CERA), a project of Elder Law of Michigan (ELM) provides technical assistance to state, regional, and local organizations in the design, implementation, administration, and evaluation of low-cost legal assistance de ...
News: VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (VA Legal Aid 2016)
With a new online eligibility tool (neotalogic.com) built in Neota Logic, Virginia Legal Aid Society (VLAS), which typically handles 14,000 calls a year on its hotline, successfully diverted 1,800 ineligible intakes in the first eight months of the tool ...
News: Forms in Your Pocket: Mobile Solutions Are Nearly Ready to Scale (Pew Research Center 2016)
According to the Pew Research Center's Internet and Technology Mobile Fact Sheet (pewresearch.org), sixty-four percent of American adults own a smart phone (www.pewinternet.org/fact-sheets/mobile-technology-fact-sheet/), and legal aid organizations i ...
News: Alaska Bar Association's Unbundled List Offers Court a Neutral Mechanism for Referrals and SRLs Access to the Limited Scope Help They Need (Alaska Bar Association 2016)
In 2010, the Alaska Bar Association established the country's first Unbundled Section with the dual goal of supporting its members in the development of their practices and expanding access to justice for the public. The section has two primary fun ...