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SRLN Brief: Examples of Legal Aid On-Line Intake and Triage Projects (SRLN 2016)
Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines develope ...
SRLN Brief: Rule 6.5- A Powerful Tool to Diversify Pro Bono and Transform Court Services (SRLN 2015)
Ethics rule 6.5 is a powerful tool to diversify pro bono programs and to transform court services because it allows unbundled lawyers to perform real time services in court-annexed programs without the onerous clerical burdens and limitations under the tr ...
Resource: Resource Guide on Serving Self-Represented Litigants Remotely (SRLN 2016)
The Resource Guide provides options for courts and other entities interested in providing services to self-represented litigants using means that are not face-to-face, instead of, or in addition to, in-person alternatives such as walk-in services, worksho ...