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Results 1 - 7 of 7 for Research, United States, User Experience (UX)

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Study: Self-Represented Litigants in Family Law Cases In Jackson County, Missouri (Cook 2007)

This study is unique because it included the self-represented in its survey. From the Abstract: This report is based on surveys that examined the attitudes and perceptions of judges, the family law bar, family court staff, and self-represented litigants r ...

Weblinks: Elkins Family Law Task Force & Implementation Task Force (Judicial Branch of California 2010, 2013)

Weblinks: Elkins Family Law Task Force & Implementation Task Force (Judicial Branch of California 2010, 2013)

In  Elkins v. Superior Court   (2007) 41 Cal.4th 1337,  the California court recommended that the Judicial Council of California establish a task force to “study and propose measures to assist trial courts in achieving efficiency and fairness in marital d ...

Tool: Trial Court Research and Improvement Consortium (TCRIC): Self-Help Program Assessment Tool (John Greacen 2005)

Tool: Trial Court Research and Improvement Consortium (TCRIC): Self-Help Program Assessment Tool (John Greacen 2005)

Program Assessment This program assessment tool (“tool”) is designed to produce a “snap–shot” assessment of a court’s services to self-represented litigants, including but not limited to a specific program designed to provide information to them (“program ...

Report: Testing Triage: Navigating FloridaLawHelp.org (Rae 2019)

Report: Testing Triage: Navigating FloridaLawHelp.org (Rae 2019)

In 2019, the Florida Justice Technology Center, conducted user tests of the new FloridaLawHelp.org/triage staging website. The user testing participants were provided with a hypothetical legal problem and asked to navigate the site to get the help they wa ...

Report: Reaching Floridians with Legal Information: Feedback from Focus Groups and User Testing (Rae & Quinn 2018)

Report: Reaching Floridians with Legal Information: Feedback from Focus Groups and User Testing (Rae & Quinn 2018)

In May 2018, the Florida Justice Technology Center’s FloridaLawHelp.org gathered feedback and input from community members, social services organizations and legal services providers. Through a series of focus group discussions as well as individual user ...

Report: Better _______: Strategies for User-Informed Legal Design (Michigan Advocacy Program and Graphic Advocacy Project 2021)

Report: Better_______: Strategies for User-Informed Legal Design (Michigan Advocacy Program and Graphic Advocacy Project 2021)

In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the ...

SRLN Brief: Intro to Design Thinking (SRLN 2017)

SRLN Brief: Intro to Design Thinking (SRLN 2017)

In the Access to Justice space, design thinkin g practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves. Reviewing practices around the country, we ...