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SRLN Brief: Communications Resources (SRLN 2015)

SRLN Brief: Communications Resources (SRLN 2015)

A communications strategy, which is central to any project's success, not only charts communications with internal and external customers, but also serves as an important driver for the metrics collected to measure success. Voices for Civil Justice h ...

SRLN Brief: Procedural Fairness / Procedural Justice (SRLN 2015)

SRLN Brief: Procedural Fairness / Procedural Justice (SRLN 2015)

Research has shown that when defendants and litigants perceive the court process to be fair, they are more likely to comply with court orders and follow the law in the future—regardless of whether they “win” or “lose” their case. This is called procedural ...

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

The California Self-Help Centers’ Self-Assessment Tool for Quality Programs was developed as a strategic and tactical planning template to promote quality Self-Help Center Programs across California. The tool is designed to connect a wide range of initiat ...

Best Practices: Best Practices in Court-Based Programs for the Self-Represented: Concepts, Attributes, Issues for Exploration, Examples, Contacts, and Resources (SRLN 2008)

Best Practices: Best Practices in Court-Based Programs for the Self-Represented: Concepts, Attributes, Issues for Exploration, Examples, Contacts, and Resources (SRLN 2008)

This document, now in its second version, summarizes forty-two best practices in court based self-help service innovation, with descriptions of each practice, suggested attributes, examples and contacts.   Recommended Citation, The Self-Represented Litiga ...

Best Practices: Best Practices in E-Filing (LSC & SRLN 2013)

Best Practices: Best Practices in E-Filing (LSC & SRLN 2013)

This document, the preparation of which was funded by the Legal Services Corporation through a grant to Central Minnesota Legal Services, was developed in close collaboration with SRLN. It explores a variety of principles and practices in areas from fee w ...

Book: Writing for Dollars, Writing to Please The Case for Plain Language in Business, Government, and Law (Kimble 2012)

Book: Writing for Dollars, Writing to Please The Case for Plain Language in Business, Government, and Law (Kimble 2012)

This book collects the empirical evidence supporting the value of plain language in business, government, and law. Professor Kimble summarizes 50 studies (no less) that show using plain language can save organizations and agencies a significant amount of ...

Guide: Family Court ADR Program Best Practices (Maryland Courts 2004)

This document was developed by Maryland Circuit Court Family Division and Family Services Program family support services coordinators, administrators, and ADR professionals along with members of Maryland’s Mediation and Conflict Resolution Office (MACRO) ...

Best Practices: Best Practices For Court Help Centers: A Guide for Court Administrators and Help Center Staff Inside and Outside New York State (New York  2015)

Best Practices: Best Practices For Court Help Centers: A Guide for Court Administrators and Help Center Staff Inside and Outside New York State (New York 2015)

A comprehensive best practices guide developed by New York covering the details of day-to-day operations of a self-help center, including a history of the New York state court help centers, initial considerations, types of services to offer, staffing and ...

Best Practices: Best Practices for Programs to Assist Self-Represented Litigants in Family Law Matters (Maryland 2005)

Best Practices: Best Practices for Programs to Assist Self-Represented Litigants in Family Law Matters (Maryland 2005)

From the introduction: Maryland courts recognize the increasing participation of self-represented litigants, particularly in family law matters. Although some litigants decline the opportunity to retain qualified counsel, the overwhelming majority of self ...

Evaluation: Report on Programs to Assist Self Represented Litigants of the Baltimore City Circuit Court of the State of Maryland - Final Report (Baltimore City Circuit Court 2004)

Evaluation: Report on Programs to Assist Self Represented Litigants of the Baltimore City Circuit Court of the State of Maryland- Final Report (Baltimore City Circuit Court 2004)

An evaluation of the programs to assist self-represented litigants in the Circuit Court of Baltimore City, Maryland. The Report was prepared as part of the Trial Court Research and Improvement Consortium Pro Se Assessment Project and uses an Executive Ass ...