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Results 1 - 10 of 16 for Research, Trial Court Self-Help, Reports, Evaluations, Best Practices, Surveys, Linking a Self-Help Center to Other Services, Self-Help Centers

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Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)

Report: Turning on the Lights: How the Massachusetts Trial Court Could Deploy a Virtual Court Service Center to Assist Self-Represented Litigants (MA Appleseed 2019)

This report was prepared in partnershup with the Mass. Trial Court to inform the development of a virtual self-help center to supplement the work done by its court service centers. This report will be valuable to any jurisdiction working to better serve S ...

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)

The California Self-Help Centers’ Self-Assessment Tool for Quality Programs was developed as a strategic and tactical planning template to promote quality Self-Help Center Programs across California. The tool is designed to connect a wide range of initiat ...

Report: Supreme Court Task Force to Examine Limited Legal Licensing (Utah 2015)

Report: Supreme Court Task Force to Examine Limited Legal Licensing (Utah 2015)

From the Introduction: Probably most Utah communities are not that different from “Middle City, USA,” a mid-size, mid-West community that was the location of the 2014 Community Needs and Services Study by the American Bar Association. 1) In a random sampl ...

Report: Navigator Snapshot Report (New York 2014)

Report: Navigator Snapshot Report (New York 2014)

From the Executive Summary THE NEW YORK STATE COURT NAVIGATOR PROGRAM was begun in March 2014 following Chief Judge Jonathan Lippman’s announcement of the program in his February 2014 State of the Judiciary address. The Navigator Program was created by th ...

News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)

News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)

What are we learning about self-represented litigants who e-file? Who are they? Where are they? What cases do they file? How do the tools work for them? Using identical survey instruments, the Superior Court in Orange County and the Texas Office of Court ...

News: Limited Licensed Legal Technician Program (American Bar Foundation 2017)

News: Limited Licensed Legal Technician Program (American Bar Foundation 2017)

The Washington State Supreme Court (courts.wa.gov) and the Washington State Bar Association (wsba.org) created an innovative program to expand the provision of legal services. Limited Licensed Legal Technicians (LLLTs) represent a new legal role that buil ...

News: National Evaluation And Classification Framework For Non-Lawyer Projects Released (Public Welfare Foundation 2015)

News: National Evaluation And Classification Framework For Non-Lawyer Projects Released (Public Welfare Foundation 2015)

As those of us in the access to justice movement know too well, across the country thousands of people arrive at court every day both unrepresented and unsure of where to go. Many believe that solving this access crisis will require non-lawyer involvement ...

Report: Clearing a Path to Justice (MD Working Group on Self-Representation 2007)

Report: Clearing a Path to Justice (MD Working Group on Self-Representation 2007)

This Report is a useful example for jurisdictions thinking about how to build analysis and support as they develop self-help services. From the table of contents: The Work Group on Self-Representation in the Maryland Courts................................ ...

Survey: SRLN Tiers of Service Survey Tool (SRLN 2015)

Survey: SRLN Tiers of Service Survey Tool (SRLN 2015)

The SRLN Tiers Survey was developed for states to conduct a quick tiered inventory of their court based self-help services. Tier 1 services are asynchronous (one-way), Tier 2 services are synchronous (two-way), and Tier 3 services integrate multiple provi ...

Report: Making Self-Help Work: Bet Tzedek’s Conservatorship Clinic (Bet Tzedek 2013)

Report: Making Self-Help Work: Bet Tzedek’s Conservatorship Clinic (Bet Tzedek 2013)

Since 2007, Bet Tzedek Legal Services  has been running a self-help conservatorship clinic in partnership with the Los Angeles Superior Court. Originally designed to serve 150 self-represented litigants per year, the program served more than 1,400 self-re ...