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Results 1 - 1 of 1 for Linking a Self-Help Center to Other Services, [2016-01-01T00:00:00Z TO 2017-01-01T00:00:00Z], Best Practices for Self-Help Centers
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Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)
In Pittsburgh, reengineering was the key to serving Self-Represented Litigants (SRLs), resulting in the opening of the court’s Family Division Self-Help Center (SHC), which doubled the number of customers served while offering a more sophisticated set o ...