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SRLN Brief: Examples of Legal Aid On-Line Intake and Triage Projects (SRLN 2016)
Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines develope ...
News: Alaska Court Uses Triage and Targeted Pro Bono Unbundled Legal Advice to Settle 80% of Contested Domestic Cases (Alaska State Court System 2015)
Various Supplementary Resources: Listen to a piece about ERP on NPR Learn more about the self-help services in Alaska for family law cases (opens as PDF) Early Resolution for Family Law Cases in Alaska's Courts Faster, Cheaper & As Satisfying: An ...
Article: Access to Justice: The Emerging Consensus and Some Questions and Implications (Zorza 2011)
In this 2011 article, Richard Zorza writes that there is a broad emerging general operational consensus within the relevant legal community- courts, bar and legal aid- about the approaches needed for a comprehensive solution. He notes that the four key el ...