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Survey: California Self Help Center Customer Satisfaction Survey (California AOC 2004)
This is a generic customer/client satisfaction survey form for self-help legal centers in California. Surveys California United States CA Self Help Customer Satisfaction Survey.pdf Judicial Branch of California 2004 ...
Report: A Report and Analysis of Action Plans throughout California (California 2003)
This June 2003 report analyzes pro se court action plans from county courts throughout California, examining court program needs assessments and program designs as well as the community partnerships which were integral to plan development in each county. ...
Report: The Benefits and Costs of Programs to Assist Self-Represented Litigants (California 2009)
This Report was prepared by John Greacen for the Judicial Council of California, center for Families, Children and the Courts. Preliminary research conducted in courts in the San Joaquin Valley in California shows that self help services provided to self- ...
Tool: CA Self-Help Centers' Self-Assessment Tool for Quality Programs (CA Courts 2018)
The California Self-Help Centers’ Self-Assessment Tool for Quality Programs was developed as a strategic and tactical planning template to promote quality Self-Help Center Programs across California. The tool is designed to connect a wide range of initiat ...
Weblinks: Elkins Family Law Task Force & Implementation Task Force (Judicial Branch of California 2010, 2013)
In Elkins v. Superior Court (2007) 41 Cal.4th 1337, the California court recommended that the Judicial Council of California establish a task force to “study and propose measures to assist trial courts in achieving efficiency and fairness in marital d ...
Tool: Tools for Evaluation of Court-Based Self-Help Centers (California CFCC 2015)
The Equal Access Unit of the California Judicial Branch Center for Families, Children & the Courts, provides materials for courts, court-based self-help programs, and other nonprofit providers of legal self-help services. The Unit provides the followi ...
Evaluation: A Report to the California Legislature- Family Law Information Centers: An Evaluation of Three Pilot Programs (Judicial Council of California 2003)
Final report from an evaluation of three pilot Family Law Information Centers-- in Los Angeles, Fresno, and Sutter Counties-- which were established by the California Legislature in 1999 as a response to the increasing number of litigants appearing in fam ...
Evaluation: Evaluation of the Van Nuys Legal Self Help Center- Final Report (UCLA School of Law 2001)
In April of 2001, the Empirical Research Group of the UCLA School of Law was commissioned by San Fernando Valley Neighborhood Legal Services and the County of Los Angeles to "design a system, procedure and framework for evaluating the effectiveness ...
Evaluation: Evaluation Report of Sonoma County's Self Help Access Center (Legal Aid of Sonoma 2003)
Sonoma County Legal Aid's annual evaluations of the Sonoma County Self Help Access Center (SHAC) are based on data captured from client entry/exit surveys, follow-up interviews, court observation, and court staff interviews. This is the evaluation re ...
Evaluation: Is the Long Beach Self-Help Center Meeting the Family Law Needs of the Court and the Community? (ICM 2004)
This May 2004 Court Executive Development Paper evaluates the Long Beach Family Law Center. The research findings look at the following issues: population identification, court efficiency, customer satisfaction, public, trust and confidence, access to jus ...