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Report: Evaluation of Glen Burnie District Court Self-Help Center (Maryland 2012)
This is a comprehensive evaluation of the Glen Burnie District Court Self-Help Center that helped lay the groundwork for Maryland now completely statewide and all court levels centralized self-help, see more at https://mdcourts.gov/selfhelp. From the intr ...
Study: Lessons from the Country: Serving Self-Represented Litigants in Rural Jurisdictions (Henschen 2002)
This study focuses on the particular concerns of rural jurisdictions in meeting the challenges of pro se litigation, examining 25 pro se assistance programs serving rural or predominantly rural jurisdictions across 17 states. Findings are drawn from s ...
Report: Services for Self-Represented Litigants in Arkansas: A Report to the Arkansas Access to Justice Commission (Greacen 2013)
This report documents the services currently available to persons in this situation in Arkansas. It shows that for the most part they are left on their own and flounder. The recommendations of the report set forth a comprehensive, but relatively inexpensi ...
Evaluation: A Report to the California Legislature- Family Law Information Centers: An Evaluation of Three Pilot Programs (Judicial Council of California 2003)
Final report from an evaluation of three pilot Family Law Information Centers-- in Los Angeles, Fresno, and Sutter Counties-- which were established by the California Legislature in 1999 as a response to the increasing number of litigants appearing in fam ...
Evaluation: Evaluation of the Van Nuys Legal Self Help Center- Final Report (UCLA School of Law 2001)
In April of 2001, the Empirical Research Group of the UCLA School of Law was commissioned by San Fernando Valley Neighborhood Legal Services and the County of Los Angeles to "design a system, procedure and framework for evaluating the effectiveness ...
Evaluation: Evaluation Report of Sonoma County's Self Help Access Center (Legal Aid of Sonoma 2003)
Sonoma County Legal Aid's annual evaluations of the Sonoma County Self Help Access Center (SHAC) are based on data captured from client entry/exit surveys, follow-up interviews, court observation, and court staff interviews. This is the evaluation re ...
Evaluation: Is the Long Beach Self-Help Center Meeting the Family Law Needs of the Court and the Community? (ICM 2004)
This May 2004 Court Executive Development Paper evaluates the Long Beach Family Law Center. The research findings look at the following issues: population identification, court efficiency, customer satisfaction, public, trust and confidence, access to jus ...
Evaluation: LiveHelp (Chat) Pilot Project Final Evaluation (Zorza 2007)
This May 2007 report evaluations the LiveHelp Pilot Project, live chat services for access to justice web site users. Recommended Citation: Richard Zorza, LiveHelp Pilot Project: Chat Services for Access to Justice Web Site Users, Montana Legal Services ...
Evaluation: Massachusetts LegalHelp.org Website Usability (Massachusetts 2004)
This report evaluates the Massachusetts LegalHelp.org website for usability. EXECUTIVE SUMMARY MassLegalHelp.org is a statewide, collaborative project of the Legal Services community of Massachusetts. Along with their other two websites, MassLegalServices ...
Evaluation: Michigan Legal Help Evaluation Report (MLHP 2015)
Executive Summary The Michigan Legal Help Program (MLHP) consists of two components: an interactive statewide website and affiliated Self-Help Centers that provide legal information assistance to individuals representing themselves in simple civil legal m ...