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News: Access Track Organizer Richard Schauffler Reflects that CTC2015 Focused on Consumer Driven Solutions Shaped by Data (Court Technology Conference 2015)

News: Access Track Organizer Richard Schauffler Reflects that CTC2015 Focused on Consumer Driven Solutions Shaped by Data (Court Technology Conference 2015)

  Richard Schauffler, Director of Research Services at the National Center for State Courts and Co-Organizer of the Access to Justice track at the  Court Technology Conference 2015  with SRLN's Katherine Alteneder, offered us a host of great reflecti ...

News: LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (Center for Elder Rights Advocacy 2016)

News: LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (Center for Elder Rights Advocacy 2016)

  The Center for Elder Rights Advocacy (CERA), a project of Elder Law of Michigan (ELM) provides technical assistance to state, regional, and local organizations in the design, implementation, administration, and evaluation of low-cost legal assistance de ...

Webinar: Technology Tools to Enhance Legal Services for LEP - Websites, Videos and More (LSNTAP, LSC, ProBonoNet 2014)

Webinar: Technology Tools to Enhance Legal Services for LEP- Websites, Videos and More (LSNTAP, LSC, ProBonoNet 2014)

In the webinar Technology Tools to Enhance Legal Services for Limited English Proficiency, four panelists (Kathy Daniels, IT Administrator Statewide Legal Services in Connecticut, Rochelle Klempner, Chief Counsel NYS Access to Justice Program, Mike Monaha ...

Webinar: Court & Legal Aid Technology Collaborations for Pro Se Litigants (SRLN 2005)

Webinar: Court & Legal Aid Technology Collaborations for Pro Se Litigants (SRLN 2005)

This SRLN webinar discusses the technology collaborations between the courts and legal services for pro se litigants. It was presented by Glenn Rawdon, Senior Program Counsel for Technology at the Legal Services Corporation (LSC), on September 21, 2005. S ...

News: VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (VA Legal Aid 2016)

News: VA Legal Aid Society's New Online Triage System Dramatically Realigns Staff Resources to Increase Service to Eligible Clients (VA Legal Aid 2016)

  With a new online eligibility tool (neotalogic.com) built in Neota Logic, Virginia Legal Aid Society (VLAS), which typically handles 14,000 calls a year on its hotline, successfully diverted 1,800 ineligible intakes in the first eight months of the tool ...

News: California Uses Video Conferencing to Extend Reach of Self-Help Center Across Three Rural Counties (California 2015)

News: California Uses Video Conferencing to Extend Reach of Self-Help Center Across Three Rural Counties (California 2015)

SHARP: Expanding Access to Justice for Rural Californians Meet SHARP (sharpcourts.org), an innovative self-help center model that’s using video conferencing to expand access to justice for self-represented litigants across California’s Butte, Glenn and Te ...

News: Gina - LA's Online Traffic Avatar Radically Changes Customer Experience (Los Angeles 2016)

News: Gina- LA's Online Traffic Avatar Radically Changes Customer Experience (Los Angeles 2016)

Meet Gina, the online assistant that is helping tens of thousands of people at the Los Angeles Superior Court handle their traffic citations online. When visiting the traffic section of the court's website, litigants can interact with Gina to pay a t ...

Weblinks: Efficiencies and Innovation in California (Judicial Branch of California 2015)

Weblinks: Efficiencies and Innovation in California (Judicial Branch of California 2015)

On its webpage entitled, Efficiencies & Innovations (courts.ca.gov), the The California judicial branch, which is widely acknowledged as a national leader in developing and implementing programs that enhance access to justice, provides information and ...

Article: Online Dispute Resolution in Local Courts (Pew 2019)

Article: Online Dispute Resolution in Local Courts (Pew 2019)

Highlighting the success of Online Dispute Resolution (ODR) in the private sector, this  fact sheet from the Pew Charitable Trust's Civil Legal Modernization Project suggests how ODR can be leveraged in the courts- making the litigation process more ...

Conference: Legal Services Corp.'s TIG Conference (San Antonio 2015)

Conference: Legal Services Corp.'s TIG Conference (San Antonio 2015)

The Annual Technology Initiative Grant (TIG) Conference brings together leading technologists and policy makers to explore cutting edge developments. These conferences have had a profound impact on shaping how the access to justice movement uses technolog ...