This Report is a useful example for jurisdictions thinking about how to build analysis and support as they develop self-help services. From the table of contents: The Work Group on Self-Representation in the Maryland Courts................................ ...

Many state court systems and individual courts take advantage of federal funding under Title IV-D of the Social Security Act to obtain reimbursement for the costs of adjudicating child support and paternity matters when hearings are handled by persons oth ...

This is a report, found at  http://www.courts.ca.gov/documents/rpt_leg_self_help.pdf, on the implementation of California's Statewide Action Plan for Self-Represented Litigants. It includes detailed financial and collaboration information in response ...

This report was published as part of IAALS's Court Compass project and provides a guide to leveraging design sprints to engage court users. The following is an excerpt from the report: "IAALS, the Institute for the Advancement of the American Le ...

Since 2007, Bet Tzedek Legal Services  has been running a self-help conservatorship clinic in partnership with the Los Angeles Superior Court. Originally designed to serve 150 self-represented litigants per year, the program served more than 1,400 self-re ...

This article presents the results from the first quantitative readability study of plain language court forms in the United States. Sixty citizens on a jury panel were selected to respond to brief questionnaires that tested relative comprehension of plain ...

The Law Foundation of Ontario (LFO) published two reports following their research on the role of community workers helping people with legal problems. As 'trusted intermediaries', these frontline workers – including from community organizations ...

In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the ...

The Alaska Court System, in partnership with the Alaska Pro Bono Program, created the Early Resolution Program (ERP) to address many issues with which courts across the country are grappling: how to efficiently and effectively manage divorce and custody c ...

In 1997, California introduced its Family Law Facilitator Program to guide unrepresented family litigants through the judicial process. The authors, all active facilitators, discuss the program’s development, including some of the hurdles it has overcome. ...