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Best Practices: Best Practices For Court Help Centers: A Guide for Court Administrators and Help Center Staff Inside and Outside New York State (New York 2015)
A comprehensive best practices guide developed by New York covering the details of day-to-day operations of a self-help center, including a history of the New York state court help centers, initial considerations, types of services to offer, staffing and ...
Weblinks: The Court Statistics Project (NCSC 2015)
The Court Statistics Project (courtstatistics.org) (CSP) — a joint project of the National Center for State Courts (NCSC) and the Conference of State Court Administrators (COSCA) — publishes caseload data from the courts of the fifty states, the District ...
Tool: Tools for Evaluation of Court-Based Self-Help Centers (California CFCC 2015)
The Equal Access Unit of the California Judicial Branch Center for Families, Children & the Courts, provides materials for courts, court-based self-help programs, and other nonprofit providers of legal self-help services. The Unit provides the followi ...
Evaluation: Michigan Legal Help Evaluation Report (MLHP 2015)
Executive Summary The Michigan Legal Help Program (MLHP) consists of two components: an interactive statewide website and affiliated Self-Help Centers that provide legal information assistance to individuals representing themselves in simple civil legal m ...
Survey: SRLN Tiers of Service Survey Tool (SRLN 2015)
The SRLN Tiers Survey was developed for states to conduct a quick tiered inventory of their court based self-help services. Tier 1 services are asynchronous (one-way), Tier 2 services are synchronous (two-way), and Tier 3 services integrate multiple provi ...
Report: Survey of Social Workers in Massachusetts (Rosie's Place 2015)
Rosie's Place, www.rosiesplace.org, a women's shelter in Boston, conducted a survey in 2015 of social services workers in Massachusetts and found that 1) social workers are providing a very significant amount of legal information to their client ...
Weblinks: National Center for State Courts Triage Page (NCSC 2015)
The National Center for State Courts(NCSC) provides numerous resources for court personnel who contemplate triage through the lens of case management, which is a critical step towards simplification, use their search feature for "triage". Many o ...