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Article: Faster, Cheaper & As Satisfying: An Evaluation of Alaska’s Early Resolution Triage Program (Marz 2016)

Article: Faster, Cheaper & As Satisfying: An Evaluation of Alaska’s Early Resolution Triage Program (Marz 2016)

The Alaska Court System, in partnership with the Alaska Pro Bono Program, created the Early Resolution Program (ERP) to address many issues with which courts across the country are grappling: how to efficiently and effectively manage divorce and custody c ...

Report: Evaluation of Innovations Designed to Increase Access to Justice for Self-Represented Litigants (Hough 2005)

This paper, prepared for the Summit on the Future of Self-Represented Litigation (March 24-25, 2005; Chicago, IL full Summit materials available here) is an intial analysis of efforts to assess the effectiveness of self-help services by identifying key fi ...

Article: The Case for Court-Based Document Assembly Programs: A review of the New York State Court System’s "DIY" Forms (Klempner 2014)

Article: The Case for Court-Based Document Assembly Programs: A review of the New York State Court System’s "DIY" Forms (Klempner 2014)

In this article, Rochelle Klempner, Chief Counsel, New York State Courts Access to Justice Program, explores how document assembly systems can serve as a critical tool for access to justice for the self-represented litigant. Part I provides an overview of ...

Article: California’s Family Law Facilitator Program: A New Paradigm for the Courts (Harrison, Chase, Surh 2000)

Article: California’s Family Law Facilitator Program: A New Paradigm for the Courts (Harrison, Chase, Surh 2000)

In 1997, California introduced its Family Law Facilitator Program to guide unrepresented family litigants through the judicial process. The authors, all active facilitators, discuss the program’s development, including some of the hurdles it has overcome. ...

Weblinks: National Center for State Courts Triage Page (NCSC 2015)

Weblinks: National Center for State Courts Triage Page (NCSC 2015)

The National Center for State Courts(NCSC) provides numerous resources for court personnel who contemplate triage through the lens of case management, which is a critical step towards simplification, use their search feature for "triage". Many o ...

Report: Business Process Analysis in Legal Aid: How Florida Rural Legal Services Partnered with Toyota to Improve Its Client Intake and Customer Service (Legal Services Corporation 2021)

Report: Business Process Analysis in Legal Aid: How Florida Rural Legal Services Partnered with Toyota to Improve Its Client Intake and Customer Service (Legal Services Corporation 2021)

Many organizations have experience with business process analysis (BPA), a method to analyze a company’s processes and improve the efficiency and effectiveness of its operations. In fact, there are multiple methodologies used to accomplish the goals of BP ...

Comments: SRLN Comments to Proposed Court Rule Changes in Florida on Technology Integration (SRLN 2021)

Comments: SRLN Comments to Proposed Court Rule Changes in Florida on Technology Integration (SRLN 2021)

On July 1, 2021, the Florida Supreme Court appointed Workgroup on the Continuity of Court Operations and Proceedings During and After COVID-19 filed a petition to amend the Florida Rules of Civil Procedure, Florida Rules of General Practice and Judicial A ...

Research: “This ‘order’ must be ANNIHILATED”: How Benjamin Austin’s Call to Abolish Lawyers Shaped Early Understandings of Access to Justice, 1786-1819 (Jeon 2020)

Research: “This ‘order’ must be ANNIHILATED”: How Benjamin Austin’s Call to Abolish Lawyers Shaped Early Understandings of Access to Justice, 1786-1819 (Jeon 2020)

Author Kelsea Jeon prepared this senior thesis and submitted this document to the History Department of Yale University in partial fulfillment of the requirements for the degree of Bachelor of Arts.   Exploring Access to Justice in early America, Kelsea p ...

Roles Beyond Lawyers: Evaluation of the New York City Court Navigators Program (News 2017)

Roles Beyond Lawyers: Evaluation of the New York City Court Navigators Program (News 2017)

A new study by the  American Bar Foundation  (ABF),  National Center for State Courts  (NCSC), and supported by the  Public Welfare Foundation, confirms the efficacy of a new solution to the growing access to justice crisis in American civil courts. The s ...

Survey: SRLN Library Working Group National Self-Help in Libraries Survey (SRLN 2013)

Survey: SRLN Library Working Group National Self-Help in Libraries Survey (SRLN 2013)

The Law Librarians’ Working Group of the Self-Represented Litigation Network surveyed law libraries in the summer of 2013 about their services, including self-help programs. The full survey results are available below, as well as maps of the various tiers ...