With funding from State Justice Institute, Thomas Clarke of the National Center for State Courts assembled two advisory committees – one to develop the business requirements for a litigant portal, and another to examine the technical requirements necessar ...

A communications strategy, which is central to any project's success, not only charts communications with internal and external customers, but also serves as an important driver for the metrics collected to measure success. Voices for Civil Justice h ...

Richard Zorza writes that “this is a moment of opportunity for law libraries to transform themselves as leaders in providing access to justice for all as part of a broad alignment of the legal system.” He notes that law libraries are becoming entry points ...

A Washington Supreme Court commissioned statewide survey of more than 1,600 low-income Washingtonians discovered that seven of ten low-income individuals and families in Washington State face at least one significant civil legal problem each year, and the ...

Research on Self-Represented Litigants was presented at the NACM 2014 Mid-Year Conference. The Current Research on Self-Represented Litigants slide presentation (opens Google presentation) was delivered by Bonnie Hough (Moderator), Angela Tripp, Michigan, ...

In this report, the North Dakota Supreme Court evaluates its mandatory mediation pilot program for contested parenting time matters. Over the course of four years, and through this report as well as prior interim reports, it was determined that the pilot ...

Briefing presented to the LSC Board in January 2011. Presenters: Scott Bravi, Chief Information Officer, Arnold and Porter Bonnie Hough, Managing Attorney, California Administrative Office of the Courts Mark O'Brien, Executive Director, Pro Bono Net ...

In 2005, the Alameda Court created the  Day-Of-Court Assistance Project. Using volunteers from the local bar and local law schools, and working in conjunction with the Family Law Facilitator’s office, the goal of the project was to have each and every pro ...

This Report was prepared by John Greacen for the Judicial Council of California, center for Families, Children and the Courts. Preliminary research conducted in courts in the San Joaquin Valley in California shows that self help services provided to self- ...

Research has shown that when defendants and litigants perceive the court process to be fair, they are more likely to comply with court orders and follow the law in the future—regardless of whether they “win” or “lose” their case. This is called procedural ...