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Article: Turner v. Rogers - Improving Due Process for the Self-Represented (Zorza 2012)

Article: Turner v. Rogers- Improving Due Process for the Self-Represented (Zorza 2012)

Article by Richard Zorza on the U.S. Supreme Court’s decision in Turner v. Rogers (2011) and how courts should see this decision as an opportunity to improve their services and programs for self-represented litigants. Recommended Citation: Richard Zorza, ...

Report: Business Process Analysis in Legal Aid: How Florida Rural Legal Services Partnered with Toyota to Improve Its Client Intake and Customer Service (Legal Services Corporation 2021)

Report: Business Process Analysis in Legal Aid: How Florida Rural Legal Services Partnered with Toyota to Improve Its Client Intake and Customer Service (Legal Services Corporation 2021)

Many organizations have experience with business process analysis (BPA), a method to analyze a company’s processes and improve the efficiency and effectiveness of its operations. In fact, there are multiple methodologies used to accomplish the goals of BP ...

Comments: SRLN Comments to Proposed Court Rule Changes in Florida on Technology Integration (SRLN 2021)

Comments: SRLN Comments to Proposed Court Rule Changes in Florida on Technology Integration (SRLN 2021)

On July 1, 2021, the Florida Supreme Court appointed Workgroup on the Continuity of Court Operations and Proceedings During and After COVID-19 filed a petition to amend the Florida Rules of Civil Procedure, Florida Rules of General Practice and Judicial A ...

SRLN Brief: Intro to Design Thinking (SRLN 2017)

SRLN Brief: Intro to Design Thinking (SRLN 2017)

In the Access to Justice space, design thinkin g practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves. Reviewing practices around the country, we ...

Video: Re-Imagining Family Law Procedures (Alaska 2016)

Video: Re-Imagining Family Law Procedures (Alaska 2016)

Video featuring the Honorable Vanessa White, Judge of the Superior Court at Palmer Alaska, and Stacey Marz, Director of the Alaska Court System's Self-Help Services. Re-Imagining Family Law Procedures See our related page for more information, News: ...

News: Tale of Two No-Cost Re-Engineering Projects that Launched Self-Help Centers (SRLN 2015)

Both the Bronx Family Court and the Pittsburgh Court were able to significantly increase quality, speed, and capacity by re-engineering procedures, re-arranging physical layout, some paint, and new benches. See Pittsburgh Court Doubles the Number of Self- ...