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News: Florida’s Clerk Russell On Opening a New Self Help Center (Florida 2015)

News: Florida’s Clerk Russell On Opening a New Self Help Center (Florida 2015)

When we saw  this inspiring video of Orange Country Florida Clerk of Courts Tiffany Moore Russell opening a brand new Self Help Center, we had to reach out to her. Clerk Russell has a strong dedication to helping the self-represented litigants in her coun ...

News: LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (Center for Elder Rights Advocacy 2016)

News: LEAN Manufacturing Analysis Helps Senior Legal Hotline Network Serve More Clients in Better Ways (Center for Elder Rights Advocacy 2016)

  The Center for Elder Rights Advocacy (CERA), a project of Elder Law of Michigan (ELM) provides technical assistance to state, regional, and local organizations in the design, implementation, administration, and evaluation of low-cost legal assistance de ...

News: Alaska Court Uses Triage and Targeted Pro Bono Unbundled Legal Advice to Settle 80% of Contested Domestic Cases (Alaska State Court System 2015)

News: Alaska Court Uses Triage and Targeted Pro Bono Unbundled Legal Advice to Settle 80% of Contested Domestic Cases (Alaska State Court System 2015)

Various Supplementary Resources: Listen to a piece about ERP on NPR Learn more about the self-help services in Alaska for family law cases (opens as PDF) Early Resolution for Family Law Cases in Alaska's Courts Faster, Cheaper & As Satisfying: An ...

Webinar: Pro Se/Self Help Program Management (SRLN 2006)

Webinar: Pro Se/Self Help Program Management (SRLN 2006)

The following are the presentation and supplemental materials from the SRLN Webinar entitled "Pro Se Program Management" which was presented on March 22, 2006 by Susan Ledray, Pro Se Services Manager at the 4th Judicial District Court in Hennepi ...

Webinar: Alaska Family Law Self-Help Center (SRLN 2005)

Webinar: Alaska Family Law Self-Help Center (SRLN 2005)

This webinar on the Alaska Family Law-Self Help Center was presented on May 25, 2005, by the Center's then-co-director (and current SRLN Coordinator) Katherine Alteneder.  The Alaska Family Law-Self Help Center was established by the Alaska Court Sys ...

Report: Supreme Court Task Force to Examine Limited Legal Licensing (Utah 2015)

Report: Supreme Court Task Force to Examine Limited Legal Licensing (Utah 2015)

From the Introduction: Probably most Utah communities are not that different from “Middle City, USA,” a mid-size, mid-West community that was the location of the 2014 Community Needs and Services Study by the American Bar Association. 1) In a random sampl ...

Report: The Criminalization of Private Debt (ACLU 2018)

Report: The Criminalization of Private Debt (ACLU 2018)

  An estimated 77 million Americans have a debt that has been turned over to a private collection agency. Thousands of these debtors are arrested and jailed each year because they owe money. Millions more are threatened with jail. The debts owed can be as ...

Report: Navigator Snapshot Report (New York 2014)

Report: Navigator Snapshot Report (New York 2014)

From the Executive Summary THE NEW YORK STATE COURT NAVIGATOR PROGRAM was begun in March 2014 following Chief Judge Jonathan Lippman’s announcement of the program in his February 2014 State of the Judiciary address. The Navigator Program was created by th ...

News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)

News: Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (Texas & California 2016)

What are we learning about self-represented litigants who e-file? Who are they? Where are they? What cases do they file? How do the tools work for them? Using identical survey instruments, the Superior Court in Orange County and the Texas Office of Court ...

News: Limited Licensed Legal Technician Program (American Bar Foundation 2017)

News: Limited Licensed Legal Technician Program (American Bar Foundation 2017)

The Washington State Supreme Court (courts.wa.gov) and the Washington State Bar Association (wsba.org) created an innovative program to expand the provision of legal services. Limited Licensed Legal Technicians (LLLTs) represent a new legal role that buil ...