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News: California Uses Video Conferencing to Extend Reach of Self-Help Center Across Three Rural Counties (California 2015)

News: California Uses Video Conferencing to Extend Reach of Self-Help Center Across Three Rural Counties (California 2015)

SHARP: Expanding Access to Justice for Rural Californians Meet SHARP (sharpcourts.org), an innovative self-help center model that’s using video conferencing to expand access to justice for self-represented litigants across California’s Butte, Glenn and Te ...

News: Gina - LA's Online Traffic Avatar Radically Changes Customer Experience (Los Angeles 2016)

News: Gina- LA's Online Traffic Avatar Radically Changes Customer Experience (Los Angeles 2016)

Meet Gina, the online assistant that is helping tens of thousands of people at the Los Angeles Superior Court handle their traffic citations online. When visiting the traffic section of the court's website, litigants can interact with Gina to pay a t ...

Weblinks: Efficiencies and Innovation in California (Judicial Branch of California 2015)

Weblinks: Efficiencies and Innovation in California (Judicial Branch of California 2015)

On its webpage entitled, Efficiencies & Innovations (courts.ca.gov), the The California judicial branch, which is widely acknowledged as a national leader in developing and implementing programs that enhance access to justice, provides information and ...

Article: Online Dispute Resolution in Local Courts (Pew 2019)

Article: Online Dispute Resolution in Local Courts (Pew 2019)

Highlighting the success of Online Dispute Resolution (ODR) in the private sector, this  fact sheet from the Pew Charitable Trust's Civil Legal Modernization Project suggests how ODR can be leveraged in the courts- making the litigation process more ...

Conference: Legal Services Corp.'s TIG Conference (San Antonio 2015)

Conference: Legal Services Corp.'s TIG Conference (San Antonio 2015)

The Annual Technology Initiative Grant (TIG) Conference brings together leading technologists and policy makers to explore cutting edge developments. These conferences have had a profound impact on shaping how the access to justice movement uses technolog ...

Evaluation: LiveHelp (Chat) Pilot Project Final Evaluation (Zorza 2007)

Evaluation: LiveHelp (Chat) Pilot Project Final Evaluation (Zorza 2007)

This May 2007 report evaluations the LiveHelp Pilot Project, live chat services for access to justice web site users.   Recommended Citation: Richard Zorza, LiveHelp Pilot Project: Chat Services for Access to Justice Web Site Users, Montana Legal Services ...

Evaluation: Massachusetts LegalHelp.org Website Usability (Massachusetts 2004)

Evaluation: Massachusetts LegalHelp.org Website Usability (Massachusetts 2004)

This report evaluates the Massachusetts LegalHelp.org website for usability. EXECUTIVE SUMMARY MassLegalHelp.org is a statewide, collaborative project of the Legal Services community of Massachusetts. Along with their other two websites, MassLegalServices ...

Report: A Guide to Model Rules for Electronic Filing and Service (Lexis Nexis 2003)

Report: A Guide to Model Rules for Electronic Filing and Service (Lexis Nexis 2003)

This 2003 guide to model rules for e-filing discusses the use of the model rules, outlines the proposed model rules with commentary, and discusses filing and service procedures. Technology Integration with Institutional Process Regulatory Concerns Scaling ...

Website: ABA Legal Technology Resource Center

Website: ABA Legal Technology Resource Center

The ABA LTRC is a comprehensive resource for legal professionals interested in learning about the latest technology in the field. Link to Center:  http://www.americanbar.org/groups/departments_offices/legal_technology_r... General Non-Profit Resources for ...

Webinar: Website Content Tips (Bay Area Legal Services 2018)

Webinar: Website Content Tips (Bay Area Legal Services 2018)

This 2018 Webinar, supported by a Technology Initiative Grant from the Legal Services Corporation to Bay Area Legal Services, Inc., will focus on creating effective legal self-help content using plain language, SEO, and social media strategies. For more i ...