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Report: Model Self-Help Pilot Program A Report To The Legislature (California 2005)
Executive Summary The Model Self-Help Center Pilot Program is one part of the California Judicial Council’s effort to address two key goals in its strategic plan: increasing access to justice and improving the quality of justice and service to the public. ...
Survey: Washington LawHelp User Survey (WA LawHelp 2015)
This is an example of a survey for online legal services users from Washington LawHelp in Washington State. The Washington LawHelp website provides a link to this survey on every webpage of their site-- the accessibility of the survey link increases user ...
Study: Self-Represented Litigants in Family Law Cases In Jackson County, Missouri (Cook 2007)
This study is unique because it included the self-represented in its survey. From the Abstract: This report is based on surveys that examined the attitudes and perceptions of judges, the family law bar, family court staff, and self-represented litigants r ...
Report: Resources to Assist Self-Represented Litigants: A Fifty State Review of the State of the Art (Greacen 2011)
This report was originally commissioned by the Michigan State Bar Foundation to assist Michigan’s Solutions on Self-Help (SOS) Task Force, but modified to serve as a national resource so that it may be of value to other jurisdictions working to enhance su ...
Report: Building A Litigant Portal: Business and Technical Requirements (NCSC 2015)
With funding from State Justice Institute, Thomas Clarke of the National Center for State Courts assembled two advisory committees – one to develop the business requirements for a litigant portal, and another to examine the technical requirements necessar ...
SRLN Brief: Communications Resources (SRLN 2015)
A communications strategy, which is central to any project's success, not only charts communications with internal and external customers, but also serves as an important driver for the metrics collected to measure success. Voices for Civil Justice h ...
Report: The Sustainable 21st Century Law Library: Vision, Deployment and Assessment for Access to Justice (Zorza 2012)
Richard Zorza writes that “this is a moment of opportunity for law libraries to transform themselves as leaders in providing access to justice for all as part of a broad alignment of the legal system.” He notes that law libraries are becoming entry points ...
Report: Washington State Civil Legal Needs Study (Washington State Supreme Court 2015)
A Washington Supreme Court commissioned statewide survey of more than 1,600 low-income Washingtonians discovered that seven of ten low-income individuals and families in Washington State face at least one significant civil legal problem each year, and the ...
Presentation: Current Research on SRLs (SRLN 2014)
Research on Self-Represented Litigants was presented at the NACM 2014 Mid-Year Conference. The Current Research on Self-Represented Litigants slide presentation (opens Google presentation) was delivered by Bonnie Hough (Moderator), Angela Tripp, Michigan, ...
Presentation: LSC Board Briefing: Technology, Collaboration and Innovation Opportunities (Bravi, Hough, O'Brien, Paul, Zorza 2011)
Briefing presented to the LSC Board in January 2011. Presenters: Scott Bravi, Chief Information Officer, Arnold and Porter Bonnie Hough, Managing Attorney, California Administrative Office of the Courts Mark O'Brien, Executive Director, Pro Bono Net ...