This report is a product of the Massachusetts Trial Court's Access to Justice Initiative, whose mission is to guide and coordinate resources within the Trial Court to broaden access to civil justice for all litigants, including self-represented litig ...

The Canadian Bar Association’s Access to Justice Committee’s Building Block #1 Access to Justice Metrics sought to develop a practical definition of access to justice and to identify tangible indicators and goals to measure progress. The Committee resolve ...

Since 2014, the National Center for State Courts has commissioned the State of the State Courts in a (Post) Pandemic World survey to assess public trust and confidence in the courts. The 2020 survey focused on the willingness of registered voters to appea ...

This document, now in its second version, summarizes forty-two best practices in court based self-help service innovation, with descriptions of each practice, suggested attributes, examples and contacts.   Recommended Citation, The Self-Represented Litiga ...

This book collects the empirical evidence supporting the value of plain language in business, government, and law. Professor Kimble summarizes 50 studies (no less) that show using plain language can save organizations and agencies a significant amount of ...

  The Center for Elder Rights Advocacy (CERA), a project of Elder Law of Michigan (ELM) provides technical assistance to state, regional, and local organizations in the design, implementation, administration, and evaluation of low-cost legal assistance de ...

The report begins with the following introduction – The phrase “with liberty and justice for all” in the U.S. Pledge of Allegiance represents the idea that everyone should have access to justice, not just those who can afford legal representation. In crim ...

In 2012, the Nova Scotia Human Rights Commission initiated a project to integrate restorative justice principles into an administrative agency. Early research showed that when restorative justice principles guided the agency's changes, access to just ...

Complaints about litigation costs have likely existed for as long as the legal profession, but those costs are extremely difficult to measure. Most studies of litigation costs rely on surveys that ask lawyers to report costs in a sample of actual cases fi ...

  With a new online eligibility tool (neotalogic.com) built in Neota Logic, Virginia Legal Aid Society (VLAS), which typically handles 14,000 calls a year on its hotline, successfully diverted 1,800 ineligible intakes in the first eight months of the tool ...