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Report: Comparing Online Legal Content Formats: The Results of User Research (Rae & Quinn 2018)
In May 2018, the Florida Justice Technology Center’s FloridaLawHelp.org website conducted short user tests of the same legal content in four different formats with 26 Floridians, the majority of whom (over 80%) reported earning less than 250% of the feder ...
Report: Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design (IAALS 2019)
This report was published as part of IAALS's Court Compass project and provides a guide to leveraging design sprints to engage court users. The following is an excerpt from the report: "IAALS, the Institute for the Advancement of the American Le ...
Report: Voices in the Civil Justice System: Learning from Self-Represented Litigants and Their Trusted Intermediaries (Alteneder & Gonzalez 2020)
Executive Summary It is estimated that more than 30 million people are self-represented litigants (SRLs) in America's civil courts annually. Depending on case type or location, the Florida courts regularly manage civil dockets that are comprised almo ...
Resource: Law + Design Workbook (Hagen 2017)
The Legal Design Lab's Law + Design Workbook is a guide for running a legal design cycle. Published by Margaret Hagen, the workbook is distributed under the Creative Commons License that requires attribution, that you don’t commercialize this, and th ...
Report: Cases Without Counsel: Experiences of Self-Representation in U.S. Family Court (IAALS 2016)
The following excerpt introduces the report: Cases Without Counsel: Experiences of Self-Representation in U.S. Family Court (“Cases Without Counsel” or “CWC”) is a qualitative empirical research study exploring the issue of self-representation in the Unit ...
Evaluation: The Utah Online Dispute Resolution Platform: A Usability Evaluation and Report (i4J Program 2020)
The Utah Online Dispute Resolution Platform: A Usability Evaluation and Report was published by the Innovation for Justice (i4j) Program at the University of Arizona School of Law, led by Professor Stacy Butler. The following is the report's executiv ...
Resource: SRLN Legal Design Bibliography (SRLN 2020)
The attached bibliography provides a comprehensive, but not exhaustive, list of resourcs and materials related to legal design research, thought leadership, and case studies demonstrating it's potential to improve access to justice. For more inform ...
News: Illinois Supreme Court Commission on Access to Justice Uses SRLN Maps for Statewide Strategic Planning (Illinois Supreme Court 2017)
The Illinois Supreme Court Commission on Access to Justice has started using the SRLN demographics maps for presentations to circuit clerks, circuit court judges, civil legal aid and pro bono practitioners. “The maps helped provide context for why access ...
News: Interactive story map shows hurricane impacts and Florida’s vulnerable populations (Florida 2017)
The Self-Represented Litigation Network (SRLN) helped The Florida Bar Foundation create a new data resource that reveals the impact of Hurricane Irma on Florida and the vulnerable populations who could potentially need civil legal aid in the recovery, and ...
Resource: Interactive story map shows hurricane impacts and Florida’s vulnerable populations (SRLN & Florida Bar Foundation 2018)
The Self-Represented Litigation Network (SRLN) helped The Florida Bar Foundation create a new data resource that reveals the impact of Hurricane Irma on Florida and the vulnerable populations who could potentially need civil legal aid in the recovery, and ...