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SRLN Brief: Procedural Fairness / Procedural Justice (SRLN 2015)
Research has shown that when defendants and litigants perceive the court process to be fair, they are more likely to comply with court orders and follow the law in the future—regardless of whether they “win” or “lose” their case. This is called procedural ...
Report: Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices (SRLN 2017)
The Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices report is a follow up report to Serving Self-Represented Litigants Remotely – A Resource Guide. It "presents the author’s conclusions about the ...
News: Gina- LA's Online Traffic Avatar Radically Changes Customer Experience (Los Angeles 2016)
Meet Gina, the online assistant that is helping tens of thousands of people at the Los Angeles Superior Court handle their traffic citations online. When visiting the traffic section of the court's website, litigants can interact with Gina to pay a t ...