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![Report: Testing Triage: Navigating FloridaLawHelp.org (Rae 2019) Report: Testing Triage: Navigating FloridaLawHelp.org (Rae 2019)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/logo%20partial_0.png?itok=PrOvYH98)
Report: Testing Triage: Navigating FloridaLawHelp.org (Rae 2019)
In 2019, the Florida Justice Technology Center, conducted user tests of the new FloridaLawHelp.org/triage staging website. The user testing participants were provided with a hypothetical legal problem and asked to navigate the site to get the help they wa ...
![Report: Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design (IAALS 2019) Report: Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design (IAALS 2019)](https://www.srln.org/sites/default/files/styles/listing_image/public/images/IAALS%20Logo.jpg?itok=sr6bLbBF)
Report: Listen > Learn > Lead: A Guide to Improving Court Services through User-Centered Design (IAALS 2019)
This report was published as part of IAALS's Court Compass project and provides a guide to leveraging design sprints to engage court users. The following is an excerpt from the report: "IAALS, the Institute for the Advancement of the American Le ...