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Report: Delivering Cost Effective Legal Services and Information in Challenging Economic Times (New York Courts 2015)
The New York State Courts Access to Justice Program’s 2015 Report, entitled, Delivering Cost Effective Legal Services and Information in Challenging Economic Times was released January 2016 and can be found at https://www.nycourts.gov/LegacyPDFS/ip/nya2j ...
Best Practices: Best Practices For Court Help Centers: A Guide for Court Administrators and Help Center Staff Inside and Outside New York State (New York 2015)
A comprehensive best practices guide developed by New York covering the details of day-to-day operations of a self-help center, including a history of the New York state court help centers, initial considerations, types of services to offer, staffing and ...
Best Practices: Document Assembly Programs Best Practices Guide for Court System Development and Implementation Using A2J Author (New York 2017)
Beginning in 2005, the New York State courts began developing Document Assembly Programs for use in its Help Centers using A2J Author for the front-end, HotDocs software for the back-end, and LawHelp Interactive server to host the programs. By 2009, this ...