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SRLN Brief: Examples of Legal Aid On-Line Intake and Triage Projects (SRLN 2016)
Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines develope ...
Webinar: Court & Legal Aid Technology Collaborations for Pro Se Litigants (SRLN 2005)
This SRLN webinar discusses the technology collaborations between the courts and legal services for pro se litigants. It was presented by Glenn Rawdon, Senior Program Counsel for Technology at the Legal Services Corporation (LSC), on September 21, 2005. S ...