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New York Combines Technology, Partners and Re-Engineering Reducing Court Time for DV Victims to Less Than an Hour and Saving Clerks 30 Minutes per File (News 2015)

New York Combines Technology, Partners and Re-Engineering Reducing Court Time for DV Victims to Less Than an Hour and Saving Clerks 30 Minutes per File (News 2015)

  With the most recent statistics reporting that 1 in 3 women experience domestic violence, hundreds of thousands of protection orders are filed in New York State Courts each year. The Advocate Family Offense Petition Program offers providers across the s ...

Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)

Pittsburgh Court Doubles the Number of Self-Represented Litigants Served In First Three Months With No-Cost Reengineering Initiative (News 2016)

  In Pittsburgh, reengineering was the key to serving Self-Represented Litigants (SRLs), resulting in the opening of the court’s  Family Division Self-Help Center  (SHC), which doubled the number of customers served while offering a more sophisticated set ...

Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)

Maryland Centralizes District and Circuit Court Self-Help While Expanding Phone and Mobile Support (News 2016)

    After unifying its statewide self-help support services into a single call line and support center, the Maryland court system’s new Maryland Self-Help Center expects to at least double the number of litigants it has previously helped while also expand ...

Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (News 2016)

Orange County, CA and the State of Texas Conduct User Experience Research and Learn that SRLs in Civil Cases Can E-File (News 2016)

    What are we learning about self-represented litigants who e-file? Who are they? Where are they? What cases do they file? How do the tools work for them? Using identical survey instruments, the Superior Court in Orange County and the Texas Office of Co ...

Alaska Court Uses Triage and Targeted Pro Bono Unbundled Legal Advice to Settle 80% of Contested Domestic Cases (News 2015)

Alaska Court Uses Triage and Targeted Pro Bono Unbundled Legal Advice to Settle 80% of Contested Domestic Cases (News 2015)

  Alaska’s Early Resolution Program (ERP) takes an innovative approach to resolving newly filed contested divorce and custody cases involving two self-represented litigants (SRLs) that maximizes case flow efficiency while offering litigants no-cost suppor ...

National Evaluation And Classification Framework For Non-Lawyer Projects Released (News 2015)

National Evaluation And Classification Framework For Non-Lawyer Projects Released (News 2015)

  As those of us in the access to justice movement know too well, across the country thousands of people arrive at court every day both unrepresented and unsure of where to go. Many believe that solving this access crisis will require non-lawyer involveme ...