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Report: Measuring Online Legal Resources: A Framework Inspired by the Drake Equation (Florida Justice Technology Center 2018)
This report and companion webinar offer a framework to measure access to justice, and whether specific interventions have made an impact. For more information and resources about the Drake Equation for Access to Justice Work, please visit the Florida Just ...
Report: Building A Litigant Portal: Business and Technical Requirements (NCSC 2015)
With funding from State Justice Institute, Thomas Clarke of the National Center for State Courts assembled two advisory committees – one to develop the business requirements for a litigant portal, and another to examine the technical requirements necessar ...
Report: Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices (SRLN 2017)
The Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices report is a follow up report to Serving Self-Represented Litigants Remotely – A Resource Guide. It "presents the author’s conclusions about the ...
Webinar: Court & Legal Aid Technology Collaborations for Pro Se Litigants (SRLN 2005)
This SRLN webinar discusses the technology collaborations between the courts and legal services for pro se litigants. It was presented by Glenn Rawdon, Senior Program Counsel for Technology at the Legal Services Corporation (LSC), on September 21, 2005. S ...
News: Gina- LA's Online Traffic Avatar Radically Changes Customer Experience (Los Angeles 2016)
Meet Gina, the online assistant that is helping tens of thousands of people at the Los Angeles Superior Court handle their traffic citations online. When visiting the traffic section of the court's website, litigants can interact with Gina to pay a t ...
Report: A Guide to Model Rules for Electronic Filing and Service (Lexis Nexis 2003)
This 2003 guide to model rules for e-filing discusses the use of the model rules, outlines the proposed model rules with commentary, and discusses filing and service procedures. Technology Integration with Institutional Process Regulatory Concerns Scaling ...
Webinar: Website Content Tips (Bay Area Legal Services 2018)
This 2018 Webinar, supported by a Technology Initiative Grant from the Legal Services Corporation to Bay Area Legal Services, Inc., will focus on creating effective legal self-help content using plain language, SEO, and social media strategies. For more i ...
Resource: Open Referral Initiative (Open Referral 2014)
Open Referral develops data standards and open source tools that make it easier to share, find and use information about health, human, and social services. Open Referral's resource data interoperability protocols – specifically, the Human Services D ...
Resource: Guiding Principles for Post-Pandemic Court Technology (CCJ/COSCA 2020)
The Conference of Chief Justices (CCJ) and Conference of State Court Administrators (COSCA) published these Guiding Principles for Post-Pandemic Court Technology on July 16, 2020 with the goal to better guide state courts as they moved services to remote ...
Article: The Access To Justice “Sorting Hat” Towards A System Of Triage And Intake That Maximizes Access And Outcomes (Zorza 2012)
In this seminal article, Richard Zorza discusses the fact that we know little of the processes by which the millions of people who approach courts, legal aid intake systems, and hotlines are directed into them, or the access services they do or do not rec ...