Document Author
Year Published
Topic
- (-) Remove Human Centered Design filter Human Centered Design
- (-) Remove Research filter Research
- Reports, Evaluations, Best Practices, Surveys (4) Apply Reports, Evaluations, Best Practices, Surveys filter
- Reports (3) Apply Reports filter
- Best Practices for Self-Help Centers (2) Apply Best Practices for Self-Help Centers filter
- Self-Help Centers (2) Apply Self-Help Centers filter
- Technology (2) Apply Technology filter
- Triage & Service Portal (2) Apply Triage & Service Portal filter
- Trial Court Self-Help (2) Apply Trial Court Self-Help filter
- 100% Access to Justice (1) Apply 100% Access to Justice filter
- Articles & SRLN Briefs (1) Apply Articles & SRLN Briefs filter
- ATJ Commissions (1) Apply ATJ Commissions filter
- Best Practices (1) Apply Best Practices filter
- Libraries (1) Apply Libraries filter
- Plain Language & LEP (1) Apply Plain Language & LEP filter
- Simplification (1) Apply Simplification filter
- Strategic Planning (1) Apply Strategic Planning filter
- Triage (1) Apply Triage filter
Tags
Post date
Search results
Report: Testing Triage: Navigating FloridaLawHelp.org (Rae 2019)
In 2019, the Florida Justice Technology Center, conducted user tests of the new FloridaLawHelp.org/triage staging website. The user testing participants were provided with a hypothetical legal problem and asked to navigate the site to get the help they wa ...
Report: Reaching Floridians with Legal Information: Feedback from Focus Groups and User Testing (Rae & Quinn 2018)
In May 2018, the Florida Justice Technology Center’s FloridaLawHelp.org gathered feedback and input from community members, social services organizations and legal services providers. Through a series of focus group discussions as well as individual user ...
Report: Better_______: Strategies for User-Informed Legal Design (Michigan Advocacy Program and Graphic Advocacy Project 2021)
In 2019, the Michigan Advocacy Program (MAP) received a Technology Initiative Grant (TIG) from the Legal Services Corporation (LSC) to bring UX design and usability testing training to the justice community. After having struggled with these topics in the ...
SRLN Brief: Intro to Design Thinking (SRLN 2017)
In the Access to Justice space, design thinkin g practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves. Reviewing practices around the country, we ...