This report evaluates LiveHelp, an experimental tool added to the LawHelp network of access to justice websites that helps those not fully familiar with legal information on the web find that information. The full report can be downloaded below. Reports T ...

This report describes the history of legal aid technology innovation and recommends various objectives for the legal services community to continue to improve its use of technology to provide equal justice for all. technology Reports Technology United Sta ...

This report was originally commissioned by the Michigan State Bar Foundation to assist Michigan’s Solutions on Self-Help (SOS) Task Force, but modified to serve as a national resource so that it may be of value to other jurisdictions working to enhance su ...

This document, the preparation of which was funded by the Legal Services Corporation through a grant to Central Minnesota Legal Services, was developed in close collaboration with SRLN. It explores a variety of principles and practices in areas from fee w ...

This book collects the empirical evidence supporting the value of plain language in business, government, and law. Professor Kimble summarizes 50 studies (no less) that show using plain language can save organizations and agencies a significant amount of ...

A comprehensive best practices guide developed by New York covering the details of day-to-day operations of a self-help center, including a history of the New York state court help centers, initial considerations, types of services to offer, staffing and ...

Executive Summary The Michigan Legal Help Program (MLHP) consists of two components: an interactive statewide website and affiliated Self-Help Centers that provide legal information assistance to individuals representing themselves in simple civil legal m ...

Beginning in 2005, the New York State courts began developing Document Assembly Programs for use in its Help Centers using A2J Author for the front-end, HotDocs software for the back-end, and LawHelp Interactive server to host the programs. By 2009, this ...

Since 2007, Bet Tzedek Legal Services  has been running a self-help conservatorship clinic in partnership with the Los Angeles Superior Court. Originally designed to serve 150 self-represented litigants per year, the program served more than 1,400 self-re ...

This report investigates the current and possible uses of translation tools, including fully-automated machine translation and a somewhat different translation technology, translation memory. Translation memory re-uses whole phrases that an expert has pre ...