Executive Summary The Model Self-Help Center Pilot Program is one part of the California Judicial Council’s effort to address two key goals in its strategic plan: increasing access to justice and improving the quality of justice and service to the public. ...

Research on Self-Represented Litigants was presented at the NACM 2014 Mid-Year Conference. The Current Research on Self-Represented Litigants slide presentation (opens Google presentation) was delivered by Bonnie Hough (Moderator), Angela Tripp, Michigan, ...

Complaints about litigation costs have likely existed for as long as the legal profession, but those costs are extremely difficult to measure. Most studies of litigation costs rely on surveys that ask lawyers to report costs in a sample of actual cases fi ...

From the Executive Summary THE NEW YORK STATE COURT NAVIGATOR PROGRAM was begun in March 2014 following Chief Judge Jonathan Lippman’s announcement of the program in his February 2014 State of the Judiciary address. The Navigator Program was created by th ...

As those of us in the access to justice movement know too well, across the country thousands of people arrive at court every day both unrepresented and unsure of where to go. Many believe that solving this access crisis will require non-lawyer involvement ...

The is the Final Report of the Canadian Forum on Civil Justice 's (CFCJ's) Attrition Study entitled Civil Non-Family Cases Filed in the Supreme Court of BC Research, Results and Lessons Learned. This study, which is a part of the CFCJ's lar ...

This study focuses on the particular concerns of rural jurisdictions in meeting the challenges of  pro se  litigation, examining 25  pro se  assistance programs serving rural or predominantly rural jurisdictions across 17 states. Findings are drawn from s ...

This report documents the services currently available to persons in this situation in Arkansas. It shows that for the most part they are left on their own and flounder. The recommendations of the report set forth a comprehensive, but relatively inexpensi ...

Final report from an evaluation of three pilot Family Law Information Centers-- in Los Angeles, Fresno, and Sutter Counties-- which were established by the California Legislature in 1999 as a response to the increasing number of litigants appearing in fam ...

  In April of 2001, the Empirical Research Group of the UCLA School of Law was commissioned by San Fernando Valley Neighborhood Legal Services and the County of Los Angeles to "design a system, procedure and framework for evaluating the effectiveness ...