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Webinar: SRLN Problem Solving Call- Remote Usability Testing and User Feedback (Mathias Burton 2020)
Mathias Burton, Director of Product Research & Design at Tyler Technologies, presented about Remote Usability Testing and User Feedback on SRLN's Problem Solving Call. View Mathias Burton's Remote Usability Testing and User Feedback on SRLN& ...
SRLN Brief: Addressing Remote Hearing Access and Digital Divide for SRLs (SRLN 2020)
As courts have moved to remote access due to the COVID-19 pandemic, new issues have emerged for SRLs, including but not limited to the following: Lack of tech support Lack of devices Limited data and phone minutes Spotty internet access Slow internet spee ...
Resource: Guiding Principles for Post-Pandemic Court Technology (CCJ/COSCA 2020)
The Conference of Chief Justices (CCJ) and Conference of State Court Administrators (COSCA) published these Guiding Principles for Post-Pandemic Court Technology on July 16, 2020 with the goal to better guide state courts as they moved services to remote ...