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Book: The Self-Help Friendly Court: Designed from the Ground Up to Work for People Without Lawyers (Zorza 2002)

Book: The Self-Help Friendly Court: Designed from the Ground Up to Work for People Without Lawyers (Zorza 2002)

In this classic, Richard Zorza offers an early glimpse of how to design a court for self-represented litigants. best practices 100% Access to Justice Starting a Self-Help Center United States Zorza SRL Friendly Court.pdf Richard Zorza 2002 ...

Report: Public Libraries and Access to Justice (SRLN 2010)

Report: Public Libraries and Access to Justice (SRLN 2010)

These are the materials from a conference held in January 2010 on Public Libraries and Access to Justice. The full set of conference materials can be accessed here. best practices Public Libraries United States Jan 2010 Austin Conf.pdf Self-Represented Li ...

Report: Legal Services Technology Baselines (LSC 2015)

Report: Legal Services Technology Baselines (LSC 2015)

In April 2015, LSC released an updated version of its Baseline Technologies that Should Be in Place in a Legal Aid Office (aka "the Baselines"). best practices Technology United States LSCTechBaselines-2015.pdf Legal Services Corporation 2015 ...

SRLN Brief: Communications Resources (SRLN 2015)

A communications strategy, which is central to any project's success, not only charts communications with internal and external customers, but also serves as an important driver for the metrics collected to measure success. Voices for Civil Justice h ...

Best Practices: Best Practices in E-Filing (LSC & SRLN 2013)

Best Practices: Best Practices in E-Filing (LSC & SRLN 2013)

This document, the preparation of which was funded by the Legal Services Corporation through a grant to Central Minnesota Legal Services, was developed in close collaboration with SRLN. It explores a variety of principles and practices in areas from fee w ...

SRLN Brief: Case for Key Innovations to Support 100% Access (SRLN 2007)

SRLN Brief: Case for Key Innovations to Support 100% Access (SRLN 2007)

Collection of single page briefing papers prepared by the SRLN in 2007 to help interested parties make the "case for" key innovations. The following topics are covered:  • The Case for Self-Help Programs • The Case for Court-Based Forms and Inst ...

Best Practices: Best Practices in Court-Based Programs for the Self-Represented: Concepts, Attributes, Issues for Exploration, Examples, Contacts, and Resources (SRLN 2008)

Best Practices: Best Practices in Court-Based Programs for the Self-Represented: Concepts, Attributes, Issues for Exploration, Examples, Contacts, and Resources (SRLN 2008)

This document, now in its second version, summarizes forty-two best practices in court based self-help service innovation, with descriptions of each practice, suggested attributes, examples and contacts. best practices 100% Access to Justice Best Practice ...

Best Practices: Best Practices For Court Help Centers: A Guide for Court Administrators and Help Center Staff Inside and Outside New York State (New York 2015)

A comprehensive best practices guide developed by New York covering the details of day-to-day operations of a self-help center, including a history of the New York state court help centers, initial considerations, types of services to offer, staffing and ...

SRLN Brief: Plain Language Resources for 100% Access (SRLN 2015)

SRLN Brief: Plain Language Resources for 100% Access (SRLN 2015)

What is plain language? As described by the federal government on plainlanguage.gov, plain language is communication your audience can understand the first time they read or hear it. Plain language is recognized as an essential best practice in all access ...