Results 1 - 2 of 2 for Katherine Alteneder, Plain Language & LEP

Search results

Article: Literacy and the Courts (Alteneder 2007)

This article sets out how the prevalence of low literacy in America, as identified by the National Assessment of Adult Literacy (NAAL), explains why so many employees, clients and customers in everyday situations often fail to complete forms accurately, d ...

Brief: Intro to Design Thinking (SRLN 2017)

Brief: Intro to Design Thinking (SRLN 2017)

In the Access to Justice space, design thinkin g practices from the technology space are increasingly embraced to improve the way people access legal services and to improve and simplify the processes themselves. Reviewing practices around the country, we ...