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Language Access: Key Component for 100% Access (News 2016)

Language Access: Key Component for 100% Access (News 2016)

In the last few years, state courts throughout the country have renewed their focus on language access planning and services for limited-English proficient (LEP) users. These efforts have largely occurred in response to the DOJ’s 2010 letter reminding cou ...

Gina - LA's Online Traffic Avatar Radically Changes Customer Experience (News 2016)

Gina- LA's Online Traffic Avatar Radically Changes Customer Experience (News 2016)

Meet Gina, the online assistant that is helping tens of thousands of people at the Los Angeles Superior Court handle their traffic citations online. When visiting the traffic section of the court's website, litigants can interact with Gina to pay a t ...