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SRLN Brief: Examples of Legal Aid On-Line Intake and Triage Projects (SRLN 2016)
Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines develope ...
Webinar: Best Practices for Family Law Self-Help Programs (SRLN 2005)
Pamela Ortiz, the Executive Director of the Department of Family Administration at the Maryland Administrative Office of the Courts presented on best practices for self-help centers. She discussed the range of issues covered in their family self-help cent ...
Webinar: Alaska Family Law Self-Help Center (SRLN 2005)
This webinar on the Alaska Family Law-Self Help Center was presented on May 25, 2005, by the Center's then-co-director (and current SRLN Coordinator) Katherine Alteneder. The Alaska Family Law-Self Help Center was established by the Alaska Court Sys ...