As courts develop language access policies, many are developing bench card to standardize bench officer protocols. Examples of a few follow: Minnesota Bench Card for Courtroom Interpreting Minnesota Bench Card for Video Remote Interpreting in the Courtroo ...

In the webinar Technology Tools to Enhance Legal Services for Limited English Proficiency, four panelists (Kathy Daniels, IT Administrator Statewide Legal Services in Connecticut, Rochelle Klempner, Chief Counsel NYS Access to Justice Program, Mike Monaha ...

From the Executive Summary THE NEW YORK STATE COURT NAVIGATOR PROGRAM was begun in March 2014 following Chief Judge Jonathan Lippman’s announcement of the program in his February 2014 State of the Judiciary address. The Navigator Program was created by th ...

As those of us in the access to justice movement know too well, across the country thousands of people arrive at court every day both unrepresented and unsure of where to go. Many believe that solving this access crisis will require non-lawyer involvement ...

A comprehensive best practices guide developed by New York covering the details of day-to-day operations of a self-help center, including a history of the New York state court help centers, initial considerations, types of services to offer, staffing and ...

Please see below the list of resources and materials related to how courts manage or inform the public about referrals to unbundled attorneys.   Illinois Chicago Bar Foundation Justice Entrepreneurs Project (chicagobarfoundation.org) (JEP) is a small busi ...

The following four webcasts were from the Eastern Regional Conference on Access to Justice for the Self-Represented, which took place in White Plains, New York on May 11-12, 2006. Session 1: Creating Access to the Courts Across Cultures and Languages Self ...

The SRLN Administrative Office of the Courts working group collected resources from court systems throughout the country that are used to provide guidance to court personnel about how they should assist the public.  Here is a selection of Court System Man ...

This paper by the Committee for Modern Courts offers an analysis of the impact of simplification and concludes that in addition to the many substantive advantages of court simplification, including making our courts more understandable to the public and i ...

Here is a compilation of examples of documents which programs have used to provide guidance as court staff or navigators offer assistance. These materials include samples from programs described in the nonlawyer navigator study  as well as examples from a ...