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Article: Access to Justice: The Emerging Consensus and Some Questions and Implications (Zorza 2011)

Article: Access to Justice: The Emerging Consensus and Some Questions and Implications (Zorza 2011)

In this 2011 article, Richard Zorza writes that there is a broad emerging general operational consensus within the relevant legal community- courts, bar and legal aid- about the approaches needed for a comprehensive solution. He notes that the four key el ...

Article: Triage Protocols for Litigant Portals: A Coordinated Strategy Between Courts and Service Providers (Clarke, Zorza, Alteneder 2013)

A project team that included representatives from the courts, the civil legal aid community and the private bar engaged in a joint process to develop standardized and coordinated triage protocols that link litigant services, courts and legal services. Thi ...

Article: Consumer Centric Design: The Key to 100% Access (Alteneder, Rexer 2015)

These authors, like many in the justice sector, believe that we are at a unique time and that through the integration of key innovations we can move towards 100% access to justice, defined by the authors as a system in which some form of effective legal a ...

Article: It’s Not Triage if the Patient Bleeds Out (Pollock & Greco 2012)

Preferred Citation: John Pollock & Michael S. Greco, Response, It’s Not Triage if the Patient Bleeds Out, 161 U. PA. L. REV. PENNUMBRA 40 (2012), http://scholarship.law.upenn.edu/cgi/viewcontent.cgi?article=1102&context=penn_law_review_online Tria ...

Article: The Access To Justice “Sorting Hat” Towards A System Of Triage And Intake That Maximizes Access And Outcomes (Zorza  2012)

Article: The Access To Justice “Sorting Hat” Towards A System Of Triage And Intake That Maximizes Access And Outcomes (Zorza 2012)

In this seminal article, Richard Zorza discusses the fact that we know little of the processes by which the millions of people who approach courts, legal aid intake systems, and hotlines are directed into them, or the access services they do or do not rec ...

Article: Connecting Self-Representation to Civil Gideon: What Existing Data Reveal About When Counsel is Most Needed (Engler 2009)

Abstract Over the past decade, the phenomenon of self-representation in civil cases has led to the development of programs designed to facilitate self-representation. A revitalized movement seeking to establish a civil right to counsel has emerged (civil ...