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SRLN COVID-19 Best Practice Tip: Produce Plain Language and Accessible Court Administrative Orders (News 2020)
As COVID-19 continues to impact court operations, courts must produce easy to understand and accessible translations of court administrative orders in order to ensure court processes remain inclusive of all court users. SRLs, the predominant user group in ...

Survey: The State of State Courts: NCSC Public Opinion Surveys (NCSC 2014-2020)
Since 2014, the National Center for State Courts has commissioned the State of the State Courts in a (Post) Pandemic World survey to assess public trust and confidence in the courts. The 2020 survey focused on the willingness of registered voters to appea ...

Resource: Referrals to unbundled attorneys (SRLN 2020)
Please see below the list of resources and materials related to how courts manage or inform the public about referrals to unbundled attorneys. Illinois Chicago Bar Foundation Justice Entrepreneurs Project (chicagobarfoundation.org) (JEP) is a small busi ...

Article: Closing the Civil Justice Gap with Nonlawyer Navigators (Georgetown Law 2020)
In this Georgetown Law article, Mary McClymont, a senior fellow at Georgetown Law’s Justice Lab, describes her report, Nonlawyer Navigators in State Courts: An Emerging Consensus, and discusses nonlawyer navigators. The article can be found here. Recom ...

Article: Georgetown Prof Explains The Rise Of Nonlawyer Navigators (Vogt 2020)
In this Law360 article, Mary McClymont describes her report “ Nonlawyer Navigators in State Courts: An Emerging Consensus,” which surveys the national landscape of nonlawyer navigator programs and provides an in-depth look at how they fit into the day-to- ...

News: Federal Funding Streams That Could Support Expanded Self-Help Services and Bolster Court COVID-19 Responses (SRLN 2020)
With COVID-19 leaving many courts in need of funds to ensure Self-Represented Litigant (SRL) and self-help services are remotely accessible, SRLN consulted with Karen Lash, from the Justice in Government Project at American University, to generate this me ...

Report: Voices in the Civil Justice System: Learning from Self-Represented Litigants and Their Trusted Intermediaries (Alteneder & Gonzalez 2020)
Executive Summary It is estimated that more than 30 million people are self-represented litigants (SRLs) in America's civil courts annually. Depending on case type or location, the Florida courts regularly manage civil dockets that are comprised almo ...

Evaluation: The Utah Online Dispute Resolution Platform: A Usability Evaluation and Report (i4J Program 2020)
The Utah Online Dispute Resolution Platform: A Usability Evaluation and Report was published by the Innovation for Justice (i4j) Program at the University of Arizona School of Law, led by Professor Stacy Butler. The following is the report's executiv ...

Resource: SRLN Legal Design Bibliography (SRLN 2020)
The attached bibliography provides a comprehensive, but not exhaustive, list of resourcs and materials related to legal design research, thought leadership, and case studies demonstrating it's potential to improve access to justice. For more inform ...

Resource: Compilation of Digital Divide Resources 11/11/20(NCSC 2020)
The National Center for State Courts has produced numerous documents to assist courts in responding to the pandemic. The attached is a Compilation of Existing Resources as of November 11, 2020. Remote Services digital divide Technology United States NCSC. ...