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Paper: How Fair, Fast, and Cheap Should Courts Be? (Greacen 1999)
Making the court system fairer, faster, and cheaper are at the top of most agendas for restoring public trust and confidence in the legal system. But how much fairer, faster, and cheaper do the courts need to be to meet the public's needs? So long as ...

Report: Model Self-Help Pilot Program A Report To The Legislature (California 2005)
Executive Summary The Model Self-Help Center Pilot Program is one part of the California Judicial Council’s effort to address two key goals in its strategic plan: increasing access to justice and improving the quality of justice and service to the public. ...

Report: Building A Litigant Portal: Business and Technical Requirements (NCSC 2015)
With funding from State Justice Institute, Thomas Clarke of the National Center for State Courts assembled two advisory committees – one to develop the business requirements for a litigant portal, and another to examine the technical requirements necessar ...

Report: North Dakota Supreme Court Family Mediation Pilot Project Evaluation
In this report, the North Dakota Supreme Court evaluates its mandatory mediation pilot program for contested parenting time matters. Over the course of four years, and through this report as well as prior interim reports, it was determined that the pilot ...

Report: Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices (SRLN 2017)
The Remote Appearances of Parties, Attorneys and Witnesses, A Review of Current Court Rules and Practices report is a follow up report to Serving Self-Represented Litigants Remotely – A Resource Guide. It "presents the author’s conclusions about the ...
Report: White House LAIR: Expanding Access to Justice, Strengthening Federal Programs First Annual Report (DOJ 2016)
White House LAIR released its first annual report entitled Expanding Access to Justice, Strengthening Federal Programs (opens as PDF), which is also available at https://www.justice.gov/atj/page/file/913981/download. From the executive summary: "Ci ...
Report: My Laws, My Courts, My Maryland Promoting Equal Justice for All (Maryland 2013)
My Laws, My Courts, My Maryland Promoting Equal Justice for All (opens as PDF), published by the Maryland Access to Justice Commission (website) is styled as media kit and provides detailed information about the Maryland approach to access to justice for ...
Report: Access to Justice Initiatives in the Trial Court: 2009-2014 (Massachusetts 2014)
This report is a product of the Massachusetts Trial Court's Access to Justice Initiative, whose mission is to guide and coordinate resources within the Trial Court to broaden access to civil justice for all litigants, including self-represented litig ...

Article: Estimating the Cost of Civil Litigation (NCSC 2013)
Complaints about litigation costs have likely existed for as long as the legal profession, but those costs are extremely difficult to measure. Most studies of litigation costs rely on surveys that ask lawyers to report costs in a sample of actual cases fi ...

Report: Supreme Court Task Force to Examine Limited Legal Licensing (Utah 2015)
From the Introduction: Probably most Utah communities are not that different from “Middle City, USA,” a mid-size, mid-West community that was the location of the 2014 Community Needs and Services Study by the American Bar Association. 1) In a random sampl ...