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Report: A Report and Analysis of Action Plans throughout California (California 2003)
This June 2003 report analyzes pro se court action plans from county courts throughout California, examining court program needs assessments and program designs as well as the community partnerships which were integral to plan development in each county. ...
Survey/Report: Self-Represented Litigation in Nebraska: Survey of Judges and Clerks (Nebraska 2015)
This is a joint project of the Nebraska Supreme Court Committee on Self-Represented Litigants and Nebraska Legal Aid that surveys judges and clerks about self-representation. Strategic Planning Reports Surveys Nebraska United States Self Represented Litig ...
Paper: How Fair, Fast, and Cheap Should Courts Be? (Greacen 1999)
Making the court system fairer, faster, and cheaper are at the top of most agendas for restoring public trust and confidence in the legal system. But how much fairer, faster, and cheaper do the courts need to be to meet the public's needs? So long as ...

Report: Model Self-Help Pilot Program A Report To The Legislature (California 2005)
Executive Summary The Model Self-Help Center Pilot Program is one part of the California Judicial Council’s effort to address two key goals in its strategic plan: increasing access to justice and improving the quality of justice and service to the public. ...
Study: Self-Represented Litigants in Family Law Cases In Jackson County, Missouri (Cook 2007)
This study is unique because it included the self-represented in its survey. From the Abstract: This report is based on surveys that examined the attitudes and perceptions of judges, the family law bar, family court staff, and self-represented litigants r ...

Report: Resources to Assist Self-Represented Litigants: A Fifty State Review of the State of the Art (Greacen 2011)
This report was originally commissioned by the Michigan State Bar Foundation to assist Michigan’s Solutions on Self-Help (SOS) Task Force, but modified to serve as a national resource so that it may be of value to other jurisdictions working to enhance su ...

Report: Building A Litigant Portal: Business and Technical Requirements (NCSC 2015)
With funding from State Justice Institute, Thomas Clarke of the National Center for State Courts assembled two advisory committees – one to develop the business requirements for a litigant portal, and another to examine the technical requirements necessar ...

SRLN Brief: Communications Resources (SRLN 2015)
A communications strategy, which is central to any project's success, not only charts communications with internal and external customers, but also serves as an important driver for the metrics collected to measure success. Voices for Civil Justice h ...

SRLN Brief: Procedural Fairness / Procedural Justice (SRLN 2015)
Research has shown that when defendants and litigants perceive the court process to be fair, they are more likely to comply with court orders and follow the law in the future—regardless of whether they “win” or “lose” their case. This is called procedural ...
Report: My Laws, My Courts, My Maryland Promoting Equal Justice for All (Maryland 2013)
My Laws, My Courts, My Maryland Promoting Equal Justice for All (opens as PDF), published by the Maryland Access to Justice Commission (website) is styled as media kit and provides detailed information about the Maryland approach to access to justice for ...