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Report: Self-Represented Litigants: Characteristics, Needs, Services- The Results of Two Surveys (New York 2005)

A survey of self-represented litigants in the New York City Family Court and New York City Housing Court in 2003. Surveys New York AJJI_SelfRep06.pdf 2005 ...

Roles Beyond Lawyers: Evaluation of the New York City Court Navigators Program (News 2017)

Roles Beyond Lawyers: Evaluation of the New York City Court Navigators Program (News 2017)

A new study by the  American Bar Foundation  (ABF),  National Center for State Courts  (NCSC), and supported by the  Public Welfare Foundation, confirms the efficacy of a new solution to the growing access to justice crisis in American civil courts. The s ...

Report: Self-Represented Litigants in New York City: Characteristics, Needs, Services in Family and Housing Court (New York 2005)

In 2005, the New York State Unified Court System’s Office of the Deputy Chief Administrative Judge for Justice Initiatives (DCAJ-JI) released this report that surveyed 3,303 litigants appearing without a lawyer (“self-represented litigants”) in the New Yo ...

Best Practices: Best Practices For Court Help Centers: A Guide for Court Administrators and Help Center Staff Inside and Outside New York State (New York 2015)

A comprehensive best practices guide developed by New York covering the details of day-to-day operations of a self-help center, including a history of the New York state court help centers, initial considerations, types of services to offer, staffing and ...

Article: The Case for Court-Based Document Assembly Programs: A review of the New York State Court System’s "DIY" Forms (Klempner 2014)

In this article, Rochelle Klempner, Chief Counsel, New York State Courts Access to Justice Program, explores how document assembly systems can serve as a critical tool for access to justice for the self-represented litigant. Part I provides an overview of ...

National Evaluation And Classification Framework For Non-Lawyer Projects Released (News 2015)

National Evaluation And Classification Framework For Non-Lawyer Projects Released (News 2015)

  As those of us in the access to justice movement know too well, across the country thousands of people arrive at court every day both unrepresented and unsure of where to go. Many believe that solving this access crisis will require non-lawyer involveme ...

Report: Navigator Snapshot Report (New York 2014)

From the Executive Summary THE NEW YORK STATE COURT NAVIGATOR PROGRAM was begun in March 2014 following Chief Judge Jonathan Lippman’s announcement of the program in his February 2014 State of the Judiciary address. The Navigator Program was created by th ...

Best Practices: Document Assembly Programs Best Practices Guide for Court System Development and Implementation Using A2J Author (New York 2017)

Beginning in 2005, the New York State courts began developing Document Assembly Programs for use in its Help Centers using A2J Author for the front-end, HotDocs software for the back-end, and LawHelp Interactive server to host the programs. By 2009, this ...

Report: Delivering Cost Effective Legal Services and Information in Challenging Economic Times (New York Courts 2015)

Report: Delivering Cost Effective Legal Services and Information in Challenging Economic Times (New York Courts 2015)

The New York State Courts Access to Justice Program’s 2015 Report, entitled, Delivering Cost Effective Legal Services and Information in Challenging Economic Times was released January 2016 and can be found at  http://www.nycourts.gov/ip/nya2j/pdfs/NYA2J_ ...

Report: Can Translation Software Help Legal Services Agencies Deliver Legal Information More Effectively in Foreign Languages and Plain English? (Hineline & Hogue 2013)

This report investigates the current and possible uses of translation tools, including fully-automated machine translation and a somewhat different translation technology, translation memory. Translation memory re-uses whole phrases that an expert has pre ...