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Webinar: Standardized Forms and Instructions (Rawdon 2006)

Webinar: Standardized Forms and Instructions (Rawdon 2006)

This SRLN Webinar from February 15, 2006, discusses the importance and logistics of providing standardized forms and instructions. It was presented by Glenn Rawdon, Senior Legal Council for Technology at the Legal Services Corporation, Harry Jacobs from t ...

The Lab @DC, Office of the City Administrator 2018 Form-a-Palooza (Washington, D.C.)

The Lab @DC, Office of the City Administrator 2018 Form-a-Palooza (Washington, D.C.)

The 2018 Form-a-Palooza sponsored by the Lab @DC, Office of the City Administrator, will occur in Washington, DC and will focus on producing a prototype of select government forms.  For more information see the  conference webpage. user-centered design; p ...

Article: Turner v. Rogers - Improving Due Process for the Self-Represented (Zorza 2012)

Article: Turner v. Rogers- Improving Due Process for the Self-Represented (Zorza 2012)

Article by Richard Zorza on the U.S. Supreme Court’s decision in Turner v. Rogers (2011) and how courts should see this decision as an opportunity to improve their services and programs for self-represented litigants.   Simplification Triage Judges Trial ...

SRLN Brief: Plain Language Resources for 100% Access (SRLN 2015)

SRLN Brief: Plain Language Resources for 100% Access (SRLN 2015)

What is plain language? As described by the federal government on plainlanguage.gov, plain language is communication your audience can understand the first time they read or hear it. Plain language is recognized as an essential best practice in all access ...

Article: Literacy and the Courts (Alteneder 2007)

This article sets out how the prevalence of low literacy in America, as identified by the National Assessment of Adult Literacy (NAAL), explains why so many employees, clients and customers in everyday situations often fail to complete forms accurately, d ...

Best Practices: Best Practices For Court Help Centers: A Guide for Court Administrators and Help Center Staff Inside and Outside New York State (New York 2015)

A comprehensive best practices guide developed by New York covering the details of day-to-day operations of a self-help center, including a history of the New York state court help centers, initial considerations, types of services to offer, staffing and ...

Article: Improving Access to Justice: Plain Language Family Law Court Forms in Washington State (Dyer, Fairbanks, Greiner, Barron, Skreen, Cerrillo-Ramirez, Lee, Hinsee 2013)

From the Abstract: About 65 percent of family law litigants in Washington State come to court without a lawyer. Plain language forms will give many of these pro se litigants the ability to conduct their lawsuits without legal representation or with limite ...

Book: Writing for Dollars, Writing to Please The Case for Plain Language in Business, Government, and Law (Kimble 2012)

Book: Writing for Dollars, Writing to Please The Case for Plain Language in Business, Government, and Law (Kimble 2012)

This book collects the empirical evidence for the value of plain language in business, government, and law. Professor Kimble summarizes 50 studies (no less) showing that using plain language can save organizations and agencies a significant amount of mone ...

SRLN 2017 Forms Competition

2017 SRLN Forms & Technology Working Group-- Best Forms Contest The SRLN Forms & Technology Working Group held its first ever Best Forms Contest,  taking entries in two categories, Best Static Form and Best Automated Form. All forms must be for ci ...

Webinar: Technology Tools to Enhance Legal Services for LEP - Websites, Videos and More (LSNTAP,LSC,ProBonoNet 2014)

Webinar: Technology Tools to Enhance Legal Services for LEP- Websites, Videos and More (LSNTAP,LSC,ProBonoNet 2014)

In the webinar Technology Tools to Enhance Legal Services for Limited English Proficiency, four panelists (Kathy Daniels, IT Administrator Statewide Legal Services in Connecticut, Rochelle Klempner, Chief Counsel NYS Access to Justice Program, Mike Monaha ...