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Article: Triage Protocols for Litigant Portals: A Coordinated Strategy Between Courts and Service Providers (Clarke, Zorza, Alteneder 2013)

A project team that included representatives from the courts, the civil legal aid community and the private bar engaged in a joint process to develop standardized and coordinated triage protocols that link litigant services, courts and legal services. Thi ...

Article: Attorney-Client Relationships in Cyberspace: The Perils and the Promise (Lanctot 1999)

This Duke Law Journal article of 1999 discusses forming an attorney-client relationshship by giving legal advice and regulating legal advice in non-traditional contexts. Link to article:  http://scholarship.law.duke.edu/cgi/viewcontent.cgi?article=1060&am ...

Article: The Access To Justice “Sorting Hat” Towards A System Of Triage And Intake That Maximizes Access And Outcomes (Zorza  2012)

Article: The Access To Justice “Sorting Hat” Towards A System Of Triage And Intake That Maximizes Access And Outcomes (Zorza 2012)

In this seminal article, Richard Zorza discusses the fact that we know little of the processes by which the millions of people who approach courts, legal aid intake systems, and hotlines are directed into them, or the access services they do or do not rec ...