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Results 1 - 6 of 6 for Technology, Self-Help Centers, 2015

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SRLN Brief: Examples of Legal Aid On-Line Intake and Triage Projects (SRLN 2016)

SRLN Brief: Examples of Legal Aid On-Line Intake and Triage Projects (SRLN 2016)

Over the years, legal aid programs developed complex intake protocols and decision trees to help manage their crushing caseload. Initially, these screening tools were simply paper documents that intake staff could use. Then, as telephone hotlines develope ...

Resource: legalhotlines.org (Center for Elder Rights Advocacy 2015)

Comprehensive web based resource for comprehensive resources, including toolkits, evaluations and national directory, of legal hotlines at  http://www.legalhotlines.org/. Resources are not limited to elder law hotlines. Best Practices for Self-Help Center ...

California Uses Video Conferencing to Extend Reach of Self-Help Center Across Three Rural Counties (News 2015)

California Uses Video Conferencing to Extend Reach of Self-Help Center Across Three Rural Counties (News 2015)

SHARP: Expanding Access to Justice for Rural Californians Meet SHARP, an innovative self-help center model that’s using video conferencing to expand access to justice for self-represented litigants across California’s Butte, Glenn and Tehama Counties. Bon ...

Weblink: National Center for State Courts Triage Page (NCSC 2015)

On the page, the NCSC provides resources for court personnel who contemplate triage through the lens of case management, which is a critical step towards simplification. Many of the resources cited are repeated here, but be sure to check the NCSC page for ...

Weblink: Efficiencies and Innovation in California (California 2015)

On its webpage entitled, Efficiencies & Innovations, the The California judicial branch, which is widely acknowledged as a national leader in developing and implementing programs that enhance access to justice, provides information and links to numero ...

SRLN Brief: Tools for Mobile Engagement with Customers, Clients, Colleagues and Partners* (SRLN 2015)

SRLN Brief: Tools for Mobile Engagement with Customers, Clients, Colleagues and Partners* (SRLN 2015)

Speaking Mobile or VOIP through Skype.com, ooVoo.com, Google Hangouts, Facetime or other. Remember toll-free numbers are only useful for those with landlines. Also note that many mobile phones are 3-way calling enabled and that VOIP systems will allow for ...